Will I Be Charged?

stacey21_2

Hi all

I had an Abbey account up until recently (re: debit card fiasco).

When my card was actually working one day, I purchased petrol and bits and pieces on my debit card.

My account had a negative balance so I put money in to make it a zero balance. Trotted off to the bank a week later to close account. Thats fine, lady said, no pending transactions, zero balance, thats it closed. Off I went glad to be rid of them!

I had a letter recently saying my balance is -£40.80 or something similar. It also says Overdraft Facility £0.

I went into the branch but they couldnt access the account as it is closed and said to phone the help line. I am loathe to phone that as they cannot understand a word you say.

Will I be charged for this? Can they chase for the money? Thanks

raffy_2

If your balance was zero have you asked what the £40.80 is for Stacey? If you don't want to phone the helpline, ask the branch to find out and if the counter staff won't, have the manager do it.

stacey21_2

^^ I think its the petrol and bits and pieces I got in Tesco as I found a receipt for the same amount...

missile

It seems you know the answer>

I suggest you might still be able to access account on line? or ask for a statement. If you write and explain, they MAY waive the penalty and interest charges due.