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Main dealership insisting on bank transfer

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  • hora
    hora Posts: 25 Forumite
    Part of the Furniture Combo Breaker
    I agree I had to threaten the main dealer with legal action after the warranty refused to pay out. They said sorry warranty says it won't pay so not our problem. On the final day from my warning letter they coughed up.


    Dealers have ALWAYS accepted card payment. Has their card machine being taken from them for some reason?

    They could be chasing cash flow after the banks put restrictions on them..

    In addition I sold a Honda Jazz to a main Honda dealer. Two weeks later they closed up. It does happen.

    Sorry I'd go elsewhere.
  • Mercdriver
    Mercdriver Posts: 3,898 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    hora wrote: »
    I agree I had to threaten the main dealer with legal action after the warranty refused to pay out. They said sorry warranty says it won't pay so not our problem. On the final day from my warning letter they coughed up.


    Dealers have ALWAYS accepted card payment. Has their card machine being taken from them for some reason?

    They could be chasing cash flow after the banks put restrictions on them..

    In addition I sold a Honda Jazz to a main Honda dealer. Two weeks later they closed up. It does happen.

    Sorry I'd go elsewhere.

    Nearly every dealer I haver come across has a restriction on the amount paid by card after which they either don't take it or pass on the handling charge to the customer.
  • hora
    hora Posts: 25 Forumite
    Part of the Furniture Combo Breaker
    I've come across it once. I said I'll go elsewhere and the Sales Manager intervened.
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Mercdriver wrote: »
    Nearly every dealer I haver come across has a restriction on the amount paid by card after which they either don't take it or pass on the handling charge to the customer.
    They're not allowed to do this anymore (so I believe) ... all payment methods must incur the same charges and result in the same selling price.
  • DoaM wrote: »
    They're not allowed to do this anymore (so I believe) ... all payment methods must incur the same charges and result in the same selling price.
    They are not allowed to pass the handling charges on, but they can refuse to accept payment by that method, either entirely or for over a set amount.

    Not accepting debit cards is a strange one as they come with a very small, fixed processing charge that is independent of the transaction amount, unlike credit cards which are a percentage of the transaction amount.
    Proud member of the wokerati, though I don't eat tofu.Home is where my books are.Solar PV 5.2kWp system, SE facing, >1% shading, installed March 2019.Mortgage free July 2023
  • hora
    hora Posts: 25 Forumite
    Part of the Furniture Combo Breaker
    Yes I can understand refusing credit card due to the fee v total but debit?
  • Alex1982
    Alex1982 Posts: 14 Forumite
    JackeeBoy wrote: »
    What real difference is there between paying by debit card and bank transfer?

    Anyways, who pays over £10,000 for a car that has a flat battery? That to me sounds more of an issue than the requesting a bank transfer.

    It's not so much the debit card bit as getting them to agree to take even the smallest amount on a credit card to ensure Section 75 protection.
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