PCP / Lease car returns - Repair damage or take the hit?

E30M3
E30M3 Posts: 73 Forumite
Second Anniversary
Hello All,

My lease car is due to go back in a couple of months so doing the prep now.

I have some light damage on the rear bumper, two alloys with curb rash, a light ding in one door and a couple of stone chips.

Has anybody got any experience of returning a car and ideas of how reasonable they are with things like this?
I've heard second hand information that says actually they charge for repairs far cheaper than it would cost me to have the work done myself, it would of course also save me the hassle!
I want to be in control of this situation hence asking if people have experience of this, rather than peoples feelings on the matter :p
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Comments

  • Depends on the brand and company that deals on its behalf when collecting the car. You should give more information: car brand, finance company, etc. Then we can advise on potential cost and how bad or lenient company will be.
  • E30M3
    E30M3 Posts: 73 Forumite
    Second Anniversary
    Its a BMW 3 series through LeasePlan

    Thanks.
  • System
    System Posts: 178,288 Community Admin
    10,000 Posts Photogenic Name Dropper
    Get some quotes.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • E30M3
    E30M3 Posts: 73 Forumite
    Second Anniversary
    Tarambor wrote: »
    Get some quotes.
    I can't get a quote from the lease company, hence why I am asking for real world examples.
  • BMW and MB are pretty strict on return condition. I've leased from both and in each case scenario it's been cheaper to get the car sorted myself. Their repair costs are very high.
  • Tokk
    Tokk Posts: 119 Forumite
    The danger is that you could end up paying to have them fixed and still getting dinged for repairs when you hand back if they can spot the repairs you've had done and aren't satisfied...
  • E30M3
    E30M3 Posts: 73 Forumite
    Second Anniversary
    tonygold wrote: »
    BMW and MB are pretty strict on return condition. I've leased from both and in each case scenario it's been cheaper to get the car sorted myself. Their repair costs are very high.
    Could be true, and I'm not trying to get out of the issues, I know what needs to be fixed.
    However I believe the return would be handled by leaseplan and not BMW. I've already had a quote from BMW that they gave me at the last service, surprisingly reasonable...
  • DD265
    DD265 Posts: 2,220 Forumite
    Part of the Furniture 1,000 Posts Homepage Hero Name Dropper
    I had a Nissan which was inspected by Manheim.

    They weren't bothered about scratches or stone chips, just dents. I had a couple where people had opened their doors onto it in car parks. I was charged £40 a pop for those.

    I think wear to the alloys was minimal; they didn't charge me for alloy damage but I don't recall how bad it was so that's not necessarily helpful.
  • E30M3
    E30M3 Posts: 73 Forumite
    Second Anniversary
    For anyone who may be in the same situation, I had my car picked up this morning.
    The lease agreement was through LeasePlan.
    Needless to say I cleaned her thoroughly inside and out to give the best impression.
    The damage checklist as far as I was concerned;
    Rear bumper scraped due to reversing into a house when the sensors didn't go off.
    A ding in the drivers door from some tw@ in a car park
    A ding in the rear passenger door from another tw@
    multiple stone chips.
    Two kerbed alloys.
    700 miles overdue a service as the dealer couldn't fit me in until next week.
    missed recall that would also have been taken care of in the service.

    BMW had previously quoted me £300 for the bumper and one alloy.

    The old gent who picked up my car today identified one of the alloys and wanted £0 to fix it.

    Was I happy to accept the £0 charge?

    Yes, yes I was.
    Happy days, if I had got this all sorted prior to the inspection it would have cost me a small fortune including the service.
    just remember the old saying "never buy a car in the rain"
  • System
    System Posts: 178,288 Community Admin
    10,000 Posts Photogenic Name Dropper
    Rear bumper scraped due to reversing into a house when the sensors didn't go off.
    Not fit to hold a licence. Don't think I'd have had the nerve to publicly admit to reversing into a house just because sensors didn't tell me to stop.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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