New build - squeaky floorboards?

Hi all

Hoping someone might be able to help. My partner and I moved in to a new build home last May and we've noticed the floorboards are squeaking quite loudly in several places - on the stairs, upstairs landing and in the bedroom.

We recently had our 'end of first year' meeting with them for the house where we had to raise any defects and after raising this with the builder/housing company they both seem to be passing the buck. I've been advised that they will fix the floorboards if we want (!), but they will not take responsibility for bringing the carpet up, and it'll be our responsibility to re-lay the carpet once they're done.

Is this right? I'm not particularly happy that we'd essentially be out of pocket for them having to rectify this issue - they just came out and said 'well this is why we recommend you don't fix anything such as carpets to the floors for the first year'....

Really hope someone can help!

Regards

Comments

  • jcb208
    jcb208 Posts: 772 Forumite
    Part of the Furniture 500 Posts Combo Breaker Mortgage-free Glee!
    New build floors that squeak is very common due to the crap engineered joists and chipboard flooring that is used in the build,drying out of the building is another cause and also the tongue and groove joints not glued well or at all.The buider will just screw down the boards where movement is detected
    I would of thought as this is a fault that the builder should bare the cost of having the carpets re layed
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