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Skype - can't reach my contacts

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I have used Skype without any problems for the longest time and up to December 2018 everything was fine. I have the latest version and this is showing my usual contacts. However, when trying my contacts I get the message (x is not online). I have checked everything tht I can think of but to no avail. Can anyone help out. I am concerned that if I delete Skype and start again I will lose all my contacts.


Thanks. in advance.:)

Comments

  • mobileron
    mobileron Posts: 1,218 Forumite
    Part of the Furniture 1,000 Posts
    It means x is not connected to Skype,therefore u cant speak to him,send him an IM to call you.This will pop up on his screen.
  • Thanks Mobileron, this doesn't seem to work, we have been in email correspondence and done all we can, just don't understand why all of a sudden we are unable to link up. Any other suggestions.
  • stragglebod
    stragglebod Posts: 1,324 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Maybe he/she has 2 Skype accounts and is logged into the 'wrong' one.
  • mobileron
    mobileron Posts: 1,218 Forumite
    Part of the Furniture 1,000 Posts
    delete your Skype and reinstall,also ask your friend to try calling you.
  • ballyblack
    ballyblack Posts: 5,134 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    or try Skype on line in your web browser
  • John_Gray
    John_Gray Posts: 5,843 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Skype has been less than 100% reliable since Microsoft took it over...
  • ballyblack
    ballyblack Posts: 5,134 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    yes I dumped it............whatsapp is much better and free

    need a smart mobile though
  • donnac2558
    donnac2558 Posts: 3,637 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I only Skype with my brother who lives in Canada. Loads of complaints about ages shows he is online but try calling and no he is not. Same when he tried to Skype me a few times. Or says last seen days ago then changes to last seen 22 minutes etc. Just take pot luck and try calling no matter what Skype says and usually he is actually online.


    My brother refuses to get even a simple mobile so WhatApps is out.
  • stragglebod
    stragglebod Posts: 1,324 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Try Google hangouts
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