charter savings bank fixed rate bond...cooling off period?

Took out a one year fixed rate bond with charter savings bank approx 3 days ago

Have since came across an improved fixed rate bond elsewhere however appear there is no cooling off period on these bonds (was expecting 14 days like my other investments)

Can anyone confirm if what charter are advising me is correct?

Regards

Comments

  • eskbanker
    eskbanker Posts: 36,764 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Seems correct for fixed rate/term products, according to their Ts & Cs at https://s3-eu-west-1.amazonaws.com/pdf.chartersavingsbank.co.uk/01097_general_savings_conditions.pdf:
    22 Cancelling or closing your Account

    22.1 If, within 14 days of first opening your Account, you would like to cancel your Account, let us know by:
    - logging in to our online banking service at chartersavingsbank.co.uk if you have an Online Account and sending us a secure message:
    - calling us on 0800 032 9999 (or +44 330 123 1111 if calling from outside of the UK), or
    - writing to us at Charter Savings Bank, PO Box 855, Wallsend, NE28 5BL
    Otherwise, the Account will continue until you or we close the Account.

    22.2 If you cancel your Account within 14 days of first opening it, we won’t charge you for the cancellation.

    BUT PLEASE NOTE - this right to cancel does not apply if the interest rate on your Account is fixed for a period of time.
  • StellaN
    StellaN Posts: 354 Forumite
    Fourth Anniversary 100 Posts
    For a one year fixed rate the best available on MSE is Charter at 2.03%. Which provider is currently paying more?
  • Topiary
    Topiary Posts: 149 Forumite
    Seventh Anniversary 100 Posts Combo Breaker
    eskbanker wrote: »
    Seems correct for fixed rate/term products, according to their Ts & Cs at https://s3-eu-west-1.amazonaws.com/pdf.chartersavingsbank.co.uk/01097_general_savings_conditions.pdf:

    Thanks just came across that very section when reading the small print.
    I would have though that all financial products carry a cooling off period....Lesson learned...your avatar is quite apt :)

    pB43k.jpg
  • Topiary
    Topiary Posts: 149 Forumite
    Seventh Anniversary 100 Posts Combo Breaker
    StellaN wrote: »
    For a one year fixed rate the best available on MSE is Charter at 2.03%. Which provider is currently paying more?

    The sharia accounts i.e Gatehouse bank via Riasin is offering 2.15% and up to a £100 bonus though appreciate a little more risky using a intermediary.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.2K Banking & Borrowing
  • 252.8K Reduce Debt & Boost Income
  • 453.2K Spending & Discounts
  • 243.2K Work, Benefits & Business
  • 597.6K Mortgages, Homes & Bills
  • 176.5K Life & Family
  • 256.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.