Wireless card or dongle

flyer

I use Chrome but will give others a go

flyer

I'm getting the same reaction with Microsoft Edge and Firefox I'm afraid

arciere

Can you open the Command Prompt and run these two commands separately, and then post the result here:

ping 8.8.8.8
ping https://www.google.com

System

What signal strength is the wifi connection showing? It may be a case of it being more down to the position of where it is rather than what it is and changing the adapter won't fix that as the antenna will still be almost on the floor behind a big metal box shoved right against a wall or in a desk. If your adapter has an antenna socket on it you may be better served getting a wifi antenna with a lead on that you can plug into the wifi card and have the antenna sat on the desk.

danthemoneysavingman

you could try changing your dns to (say) 1.1.1.1

I had similar problems and doing this sorted it for me

Steve_KK

If you want a fast and reliable connection to your router then use an Ethernet cable. Ethernet cables can be as long as 100m, so routing one around the edge of your room safely shouldn't be an issue. You can even do this on a semi-temporary basis to prove whether it is the wireless connection or computer at fault. If you really don't want to run a Ethernet cable round the room then investigate a powerline connection instead. (If you haven't guessed I don't rate wireless networks for serious and stable working!)
You mentioned it's a Virgin connection. My partner's Virgin connection is faster than my PlusNet, however I don't suffer from throttling, slowdowns or dropped connections on PlusNet and I get a lot faster upload speeds. In real world use I get a usable 70Mbps download and 17Mbps upload on PlusNet, where the Virgin connection is a bit more variable.
Your wireless signal could be affected by many issues. For example you/you neighbours microwave could be interrupting your signal and many other transient interference sources could affect your connection. The position of the antenna on the router (most likely built into the router) and computer (sometimes external) will make a difference too. Hiding either behind a monitor or TV will weaken the signal.

Regards,
Steve

Steve_KK

danthemoneysavingman wrote: »

you could try changing your dns to (say) 1.1.1.1

I had similar problems and doing this sorted it for me

The DNS settings on the computer are most likely the same as the other devices that use this router, as these will probably be set via DHCP. It may make a difference, but other troubleshooting should be tried before changing the DNS server.

Regards,
Steve

Geodark

mksysb wrote: »

You might want to look at PowerLine adapters. They are faster than wireless.

Not always, this depends on the state of the wiring in the house. Also depends on the wireless router you are using.

flyer

Thanks all. Unfortunately the PC is up against a wall, with the antennas direct line blocked. I have got a powerline now and, touch wood, things are good!

flyer

I've just run a speed test and these are the results.

Ping 20ms, download speed 78Mb/s, upload speed 6Mb/s