Apple music

harrys_nan

I am trying to cancel my Apple music, but when I go into my account it's saying I had cancelled it Jan 2018.
I signed up for another free trial but can't remember how long ago, I can still download music but I thought my account would say that I am on a trial??
I don't want a big bill further down the line, there is def no money coming out of my bank account.
Anyone any ideas?

GibsonSt19

I think it might be worth calling Apple and speaking to human about this. Should be a fairly quick call I reckon.

Freephone 0800 048 0408.

20aday

If you attempt to download music you don't own a splash screen usually appears encouraging you to join Apple Music normally.

I know EE have offered a six month trial to new and existing customers (unless you're an existing customer who's made use of the offer beforehand with EE)-could your trial be with them?

If that's the case you can have a look in your online account under 'add ons' and it'll tell you there when the trail ends, and when they'll start charging you for the service.

harrys_nan

20aday wrote: »

If you attempt to download music you don't own a splash screen usually appears encouraging you to join Apple Music normally.

I know EE have offered a six month trial to new and existing customers (unless you're an existing customer who's made use of the offer beforehand with EE)-could your trial be with them?

If that's the case you can have a look in your online account under 'add ons' and it'll tell you there when the trail ends, and when they'll start charging you for the service.

That's brilliant, never thought of EE, thank you. It is where I had the trial from. Sorted now :T:T