Letter of claim from bwlegal

carly12321

I have received a letter of claim from Bwlegal. I have requested SAR from the car parking company and sent a letter to Bwlegal to let them know. they have requested I pay £10 for the SAR. do I pay this and what are my next steps.
my deadline to respond to the letter of claim is In 2 days. will this go on hold or will they still procceed to issue a claim in county court

Coupon-mad

They have not requested a tenner for the SAR, they've used their misleading reply that makes it seem that way, that you must complain about to the ICO.

Search the forum for Britannia £10 SAR ICO and make that complaint TODAY.

And tell BW Legal to do one while the ICO complaint is in, and to cease and desist if they are doing their usual text/phone/email harassment trick.

The_Deep

Take it to your MP as well.

The whole industry is a scam, relying on threats of court, and public ignorance of the Law, A bill is currently before parliament which will regulate the scammers, many of whom are ex-clampers.

Hopefully that will take place in the near future. The Bill has passed through the HOC without hitch, and goes to the Lords soon. In the meantime involve your MP, the poor dears are buckling under the weight of complaints about these scammers.

This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of alleged contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors. Is has been suggested by an MP that some of these companies may have connections to organised crime.

Parking Eye, CPM, Smart, (especially Smart}, and others have already been named and shamed in the House of Commons as have Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each week), hospital car parks and residential complex tickets have been especially mentioned. They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

The problem has become so widespread that MPs have agreed to enact a Bill to regulate these scammers.

Sir Greg Knight's Private Members Bill to curb the excesses, and perhaps close down, some of these companies passed its Third Reading in late November, and, with a fair wind, will become Law next year.

All three readings are available to watch on the internet, (some 6-7 hours), and published in Hansard. MPs have an extremely low opinion of the industry. Many are complaining that they are becoming overwhelmed by complaints from members of the public. Add to their burden, complain in the most robust terms about the scammers. k

carly12321

This is what they have sent me should i still put in a complaint

YOU’RE REQUEST FOR ADDITIONAL INFORMATION

Landowner agreement!- You are not entitled to business sensitive information, it will only be supplied at court, as evidence and not before.Contract with the driver!- The contract is on the signage in the car park. A copy of the signage will be provided as evidence at court.Machine reports!- You are not entitled to transactions which do not relate to you, you will be provided with your transaction!only. We are under no obligation to provide you with anything further.Picture packs!- A copy of the signage will be provided as evidence at court.

!

Your SAR request is free, however please be aware we are able to charge for additional copies and any requests for information which does not qualify as personal data. !ICO guidelines advise we are able to charge a reasonable administration fee, which is £10.

waamo

It sounds like you asked for information inappropriate to a SAR. You can only ask for personal information not random bits of information like contracts they have.

carly12321

this was my email to them

Dear Sir or Madam

Subject access request ( Data Protection Act 2018 / General Data Protection Regulations (GDPR) )

xxx
xxx
xxx

Please supply the data about me that I am entitled to under data protection law relating to myself.

- ALL photos taken
- a close up of the signs on the day in question
- evidence that you have paid Bw legal
- all letters/emails sent and received, including any appeal correspondence earlier
- PDT machine record from that day, of payments made
- all data held, all evidence you will rely on, and a full copy of the PCN, NTK
- a list of all PCNs you consider are outstanding against me and/or this VRN, any claim must be for all PCNs in one claim, not several separate claims.!!


If you need any more data from me to confirm my identity please let me know as soon as possible. It may be helpful for you to know that data protection law requires you to respond to a request for data within one calendar month.

If you do not normally deal with these requests, please pass this letter to your Data Protection Officer, or relevant staff member. If you need advice on dealing with this request, the Information Commissioner’s Office can assist you. Its website is ico.org.uk or it can be contacted on 0303 123 1113.

Coupon-mad

- a close up of the signs on the day in question
- evidence that you have paid Bw legal

This is not personal data so reply and reiterate the data you DO expect to see. Tell them if they refuse, delay or try to charge you £10 to supply these items which are ALL personal data records relating to your VRN:

- ALL photos taken
- all letters/emails sent and received, including any appeal correspondence earlier
- PDT machine record from that day, of payments made
- all data held, all evidence you will rely on, and a full copy of the PCN, NTK
- a list of all PCNs you consider are outstanding against me and/or this VRN, any claim must be for all PCNs in one claim, not several separate claims

...then you will make an immediate complaint to the Information Commissioner.

carly12321

bw legal have sent me a letter saying we are not of the view that the right to restrict processing is applicable in this case. your data is processed for the lawful purposes set out in the privacy notice, a copy of which is enclosed and available on their website. whilst we acknowledge you have made a request for information with our client it is important to note that this does not affect the validity of our clients claim meaning that our client has an overriding legitimate interest to recover the sums due to them.

what do I do now?

DISCOE

I too have received this letter so would be interested to know what it means.

KeithP

DISCOE wrote: »

I too have received this letter so would be interested to know what it means.

It means they are going to continue processing your data despite your protests.

If you have further queries and would like more specific help with your own predicament, then can I suggest you start your own thread?

DISCOE

Yes, thank you. I will start a thread as need some guidance.