New build snagging - any recommendations?

spotty2009

Moved into a newly converted barn 13 mths ago and have had several snagging issues which had been addressed by the developers team who were still on site. I understand the developer is responsible for snagging for a 2 year period. However, the team have now left the site and I still have a leaking roof which the developer is well aware of. I have sent several emails and he has used several delaying tactics such as not being able to get hold of someone to do the repairs etc., This has gone on for over 2 months now and I have emailed him giving him 14 days to complete the repairs or I will have to take the matter further. Who should I contact if he ignores my email and the roof repairs are not carried out. I need to find a solution to this as I am getting more than a little frustrated at the developers lack of urgency to carry out these repairs.

hoth0416

Hi all - sorry I realised I didn't follow up on this. We purchased with Bellway and didn't use a snagging company.

From what we've heard from neighbours, the companies make huge reports with minor points that either you won't care about (/won't have an impact) - or that won't be covered by the builder. The major points you will spot yourself from a DIY snagging list (which is what we did).

That's just our experience, appreciate many will have had good experiences with snag companies and so recommends them.

Bellway have been great with any snags (there were very few for us) and even almost 18 months in, always happy to help with anything we spot.

isplumm

rijack said:

billy2shots wrote: »

Very interested in this as we are moving to a new build imminently.

What's the consensus on time of survey.
I keep reading after exchange and before completion or even after completion.

To me, before exchange is logical as it may speed up the repairs from the developer so exchange can take place.

I'm also looking into this.. Unfortunately for me this wont be doable, as it's still being built..

I have heard that the 2 year warranty you get with the developer should cover snagging issues, so some people have said to go in after completion and a certain time being at the house..

That being said - i also read that doing so can sometimes create issues in the sense that the developer could say you caused it?

I would be shocked if the house building company allowed a snagging company to attend site BEFORE you own the property - most don't!

Mark

RelievedSheff

We didn't pay for a snagging report when we bought our new build last year but to be fair the developers have fixed any problems that we have found with the property. 

We have had lots of little niggles to sort out that didn't become apparent until we had lived with the property for 12 months or so. Most are sorted now. They are coming to do the last job next month.

jayfrancis123

hoth0416 said:

Hi all - sorry I realised I didn't follow up on this. We purchased with Bellway and didn't use a snagging company.

From what we've heard from neighbours, the companies make huge reports with minor points that either you won't care about (/won't have an impact) - or that won't be covered by the builder. The major points you will spot yourself from a DIY snagging list (which is what we did).

That's just our experience, appreciate many will have had good experiences with snag companies and so recommends them.

Bellway have been great with any snags (there were very few for us) and even almost 18 months in, always happy to help with anything we spot.

Thanks Hoth!

We are buying with Bellway and have an estimated completion date of December. 

We are of the same opinion of you, and want to do the snagging ourselves. Do you by any chance have a comprehensive check list?

Thanks!

Jamie

hoth0416

jayfrancis123 said:

Thanks Hoth!

We are buying with Bellway and have an estimated completion date of December. 

We are of the same opinion of you, and want to do the snagging ourselves. Do you by any chance have a comprehensive check list?

Thanks!

Jamie

Hi Jamie
I'm sorry but I don't have a list per-se, but instead we googled "snagging checklist" and worked through the key points coming out of the first few. We were fortunate the sales office and site manager were really helpful so felt comfortable in doing a fairly high level check. 

bucksbloke

I bought the Snagging Guide from https://www.snagging.org/snagging-guide for £9.99 and it was extremely thorough. The guide is 71 pages long and you work through each room. I've done it on the last two homes. 

Mart0787

bucksbloke said:

I bought the Snagging Guide from £9.99 and it was extremely thorough. The guide is 71 pages long and you work through each room. I've done it on the last two homes. 

Hi,
I know this will sound quite cheeky, but is there any chance of getting a copy of the PDF file you purchased? Thank you

Sotts

We've bought a new build.  Developer won't let us do snagging survey until we've completed, but we can do it any time within the first 2 years
They did let us in at the weekend to measure up and we spotted a loose paving slab on the balcony.  Sent them an email and they're sorting it this week.

Most new builds don't settle for at least a year so a surveyor told me not to worry about it at the moment.