Is there a charge to move landline to another supplier?

J_B · 2019-01-20 18:30:51

Long story short ... John Lewis Broadband cut our phone off We had to pay BT £70 connection fee to get it back If I had 'ported it' from JL to BT, would there have been a charge?

20 January 2019 at 7:30PM edited 30 November -1 at 1:00AM in Phones & TV

11 replies 1.5K views

Replies

9 May 2019 at 11:11AM edited 9 May 2019 at 11:15AM

jones1901 Forumite
2 posts

9 May 2019 at 11:11AM edited 9 May 2019 at 11:15AM

Add Aaron from Dundee to the list. He took me through changing to BT (OK, it's a bit more, but he's grabbed hold of our number so we'll get it back).

What a relief, but having said that, I'll not breathe easily until we get a phone call to our proper number.

Thanks again, JB.

Colin, I guess it's a win-win. We get our number back, and BT get us as a customer. As I say, they are more expensive, but if they give me my original number back then I'll take the hit as the price I paid for not reading this forum before changing to PO last year, and now tv this week.

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