Bitcoin account compromised. Bank refuse to refund.

jonesMUFCforever

Michael23 wrote: »

Just found out that it was done over Windows PC.

How did you find this out?

The more drip drip drip replies that you make (on a Sunday when fraud staff is at skeleton levels) is starting to make me think this may not have happened at all?

Michael23

I called the bank? Can you please move on of you're going to post stupid comments.

anselld

So what is the relevance of Windows PC? Do you normally use one or something else? Are there any Windows devices with access to your network that you know of?

jonnygee2

I don't get why this thread is still going to be honest. Someone had all your details and access to your home network. If it wasn't you it was someone you passed your details to which is negligent. The only thing worhh pursing now is some honest conversations with your family.

fwor

Michael23 wrote: »

I will speak to anyone in the household. Won’t the bank just say if it someone in the household then I have been negligent?

I'm guessing that other people have been reading the way you have replied about "others in your household" and are puzzled by the rather vague answers.

Generally you would expect someone in your position to be saying categorically that everybody else in your household is beyond suspicion - but you don't seem to be saying that?

colsten

!!! wrote: »

Only by changing your router are you likely to get a different public IP address.

It depends on your provider. Some providers essentially give you a [router-] lifetime IP address, even if you are on a dynamic service. Others give you a new IP address every time anyone/anything restarts [hard or soft] your router. I believe the latter is more prevalent in the UK than the former.

deadendwaterfall

This story has more holes in it than Swiss cheese, or should I say a Swiss bank account.

k3lvc

Michael23 wrote: »

Just found out that it was done over Windows PC.

So you can give us that detail but not the make up of the house and who else could have access.

Tell us what you think happened ?

[Deleted User]

Michael23 wrote: »

I called the bank? Can you please move on of you're going to post stupid comments.

How about not starting stupid forum posts?

How do they know it was from a Windows PC?
What made them come to that result?

Uxb1

Finding out the browser version and what operating version the User is on can be obtained via the browser.
This site will do it for you

whatsmybrowser.org

So the bank will have have access to at least this sort of info.