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Data recovery - rip off or worth it?

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  • Johnmcl7
    Johnmcl7 Posts: 2,840 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Kroll Ontrack is the one I've used a few times for data recovery for failed company hard drives, they're not cheap but I trust their work. I've looked into organising data recovery for personal drives when I've been unable to do it through software, they've not proceeded when I've warned them the cost is likely to be high.

    It's difficult to find suitable companies as doing a software recovery is relatively easy although time consuming but hardware recovery is highly specialised and if they make a mess of it then it's unlikely it would be possible to try again with a different company.
  • poppellerant
    poppellerant Posts: 1,963 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    How large is the hard drive? You can buy a 128GB USB 3.0 stick for under £30 here. Of course, check that they will be happy to transfer your data onto your own USB stick.
  • Thank you the information was very useful
  • System
    System Posts: 178,349 Community Admin
    10,000 Posts Photogenic Name Dropper
    W00dy11 wrote: »
    File System Rebuild - £145
    Read/Write Head Transplant - £195
    Unreadable Sector Remap - £145
    Required Parts (New read/write heads) - £100
    -15% Discount for online quote
    TOTAL Cost excluding VAT - £497.25

    This is still only payable if they recover data.

    So basically I am trying to decide if this is a big rip off. Company is called DTL data recovery

    Proper data recovery is not cheap. It wasn't that long ago that recovering 20GB would cost you several hundred quid.

    I bet you're wishing you'd backed up now and with solutions ranging from free to not a lot there's no excuse not to.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Yeah thanks for the judgement 😁 they say pain is an excellent teacher!
  • dipsomaniac
    dipsomaniac Posts: 6,739 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    its difficult not to back up these days. are you sure you have never installed software like dropbox, google drive, onedrive etc that you can recover some media/data from?
    "The Holy Writ of Gloucester Rugby Club demands: first, that the forwards shall win the ball; second, that the forwards shall keep the ball; and third, the backs shall buy the beer." - Doug Ibbotson
  • Undervalued
    Undervalued Posts: 9,591 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Tarambor wrote: »

    I bet you're wishing you'd backed up now and with solutions ranging from free to not a lot there's no excuse not to.

    Easy to say but I have recently had to help a friend with a similar problem and they had made quite diligent attempts at backing up. A combination of bad luck and a bit of a lack of technical understanding meant they were just as stuck.

    I also knew a photographer who, quite rightly, makes multiple backups of his digital images. However, many years worth of film negatives and transparencies were stored in cardboard boxes directly underneath some very dodgy plumbing! Few people in the film days shot two or three copies of every photo and stored them in separate locations.....
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