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Free dental costs?

Hi there I was wondering if anyone can help clear something up.

My dad recently started getting his pension since last year in July.... He recently has some dental work done and ticked the box that he was getting pension a couple of weeks/months he got a letter saying that he would have to pay for the treatment.

Now as far as he told me he is getting £164.35 a week and after googling says he is on the new state pension rate?.... Ave read something about having to be getting pension credit?

Am hazarding guess that he has to pay now but would helpful if anyone could confirm this?

Many thanks.

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