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How to make an ABTA complaint?

littlerock
Posts: 1,774 Forumite

I now want to make an ABTA complaint about a travel agent. Can anyone tell me the procedure.
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littlerock wrote: »I now want to make an ABTA complaint about a travel agent. Can anyone tell me the procedure.
1) Type www.abta.com into your browser
2) Click on Help & Complaints
3) Register your complaint0 -
Dear god. :eek:0
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Pollycat mentioned this in post#15 of your other thread.0
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What's the complain about ?0
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For the sake of context and continuity, here is the OP's earlier thread:
https://forums.moneysavingexpert.com/discussion/5938313/christian-name-error-in-booking-aa-flight-how-to-change
And here's the relevant part of my post (mentioned by Westin in post #4) on that thread
Re the complaint to ABTA - I'm not sure where you stand (or if ABTA is even the right place to direct a complaint of this sort to) as the error was made by the person booking the ticket.
https://www.abta.com/help-and-complaints/customer-support/complaints-we-can-and-cant-help-with
https://www.abta.com/help-and-complaints/customer-support/complaints-we-can-and-cant-help-with
ABTA suggest you read the above page before registering your complaint with them.0
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