AutoAid Cover Renewal Service Charge

Tractorbob3

I've just had my renewal notice for AutoAid cover - been with them for a few years. By the looks of it, the cover premium has remained the same - £43.31 - but there is now an additional £5.00 "Service Charge", making it £48.31 in total. Has anyone else noticed this and if so, what do you think? Personally, I would have thought any admin. charges should be covered by the basic premium and this £5 addition seems to be a bit of a try-on.

forgotmyname

At the end of the day its the final price that counts. Who cares that they need to pay 2p to the cleaner and 27p on phone costs and 30p towards the computer system to manage everything?

So they have increased the premium by £5.

debtdebt

Pay more for cover elsewhere without an admin charge then.

Terry98

AutoAid is still very good value for money but if you only need basic cover it's worth reading this https://www.moneysavingexpert.com/car-insurance/breakdown-cover/

poppasmurf_bewdley

Have you tried ringing them and telling them you don't want to pay this 'service charge?'

I've done that successfully with several insurance companies/brokers, but it's not worked every time. Then I just leave them.

Hasbeen

Tractorbob3 wrote: »

I've just had my renewal notice for AutoAid cover - been with them for a few years. By the looks of it, the cover premium has remained the same - £43.31 - but there is now an additional £5.00 "Service Charge", making it £48.31 in total. Has anyone else noticed this and if so, what do you think? Personally, I would have thought any admin. charges should be covered by the basic premium and this £5 addition seems to be a bit of a try-on.

Renewed wife as new customer through groupon £44. Groupon new customer code now at 30% off total. £30.80 to pay.

ris2015

£ 48.31 is the website price for new membership.
Looks like a 2019 price rise.

derrick

Tractorbob3 wrote: »

I've just had my renewal notice for AutoAid cover - been with them for a few years. By the looks of it, the cover premium has remained the same - £43.31 - but there is now an additional £5.00 "Service Charge", making it £48.31 in total. Has anyone else noticed this and if so, what do you think? Personally, I would have thought any admin. charges should be covered by the basic premium and this £5 addition seems to be a bit of a try-on.

There is a thread running re this last year, https://forums.moneysavingexpert.com/discussion/5240699/autoaid-car-breakdown-discussion&page=8


Post #214 and others before and after.




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Tractorbob3

Thank you for your very constructive comment, debtdebt

bigfer

been with them over 10 years, but this time the premium too high. left to join emergency assist via groupon for around £28 i think.

called them twice and had no problems, but at the end of the day, its always the bottom line