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Ital appeals

245

Comments

  • are appeals binding

    simple question , but one they refuse to answer by email
  • fisherjim
    fisherjim Posts: 7,111 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    You don't set up a "service" like this with instructions and a website that is "work in progress" it should have been thought out and considered well before launch.


    Seems like most of the parking industries rubbish, just a hit and miss smoke and mirrors scheme set up on the fly!
  • are appeals binding

    simple question , but one they refuse to answer by email

    You’d better put in a complaint to the address advised on their FAQ page! For the benefit of those who haven’t already noted it, here’s a screenshot:

    https://www.dropbox.com/s/adyax8ng9is6w28/IMG_1443.PNG?dl=0

    Oops.
  • oh dear , oh dear

    independent , my orifice
  • Le_Kirk
    Le_Kirk Posts: 25,282 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    oh dear , oh dear

    independent , my orifice
    Perhaps we should report it to the Orifice of Fair Trading!
  • indigo staff do not work weekends , hence to amendments
  • You have an amazing depth of knowledge and level of confidence for a Newbie. (Why do I get this feeling of deja vu?)

    If we are going to help people through the appeals process we need to find out as much as possible about the competence, demeanour, and mode of operation of the appeal service. Posters need to know whether or not the AS should be taken seriously - eg whether there is any real chance of an impartial hearing or if it’s only worth doing for the time it eats into the 6 months.

    So far, ITAL’s website - which as Ukomaas says is a work in progress- does not exactly fill one with confidence. Which suggests a healthy degree of scepticism is just what’s required!

    The POPLA site was hardly brilliant when it first came out. We should see what substance they have in their appeals system before we rubbish anything
  • are appeals binding

    simple question , but one they refuse to answer by email

    Maybe ask Steve Clark instead then ?
  • Maybe ask Steve Clark instead then ?

    why ask him ? ital has no connection to the bpa , ital is not paid for by the bpa

    like going into B+Q and asking what wicks return policy is
  • why ask him ? ital has no connection to the bpa , ital is not paid for by the bpa

    like going into B+Q and asking what wicks return policy is

    Simple because knowing Steve Clark he will give you a straight answer and confirm if they are binding or not (on the operator)
This discussion has been closed.
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