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Bespoke furniture damaged

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Comments

  • jac261
    jac261 Posts: 19 Forumite
    Eire or Northern Ireland? The difference is important with regards to your rights and potential remedies.

    They’re in NI

    I have emailed them today and we have the backing of Amex, so will just have to wait and see if they reply.
  • Is Amex a credit card or a charge card? Do the same s75 rules apply?
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    If it's a CC then yes (Amex do have a CC type I believe); if it's a charge card then possibly not, but chargeback may still be an option. Regardless, it seems Amex are willing to assist the OP.
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