Prescription Non-Payment Fine

photome

ceb1995 wrote: »

If you can prove that all prescriptions he's had since may have been paid for then you can challenge it that way.
He should go in and ask to look at his patient record, they won't have copies off the prescriptions as they are sent off every month for payment (a requirement from the nhsba and they don't make copies of electronic prescriptions sent off as they can tell what was put on the electronic prescription from their pmr) but what they will be able to say is the date all his prescriptions were dispensed so you can hopefully figure it out from there if you paid by card for each of those items.
It's unlikely but it is a possibility one of the pharmacy staff could have marked it as prepayment when they claimed it rather than changing it to paid once his card ran out.

Sounds like a poor system to me.

Why isn’t it down to the Nhsba to clarify exactly which prescription and on what date the fine is for.

JJ_Egan

Abbafan1972 wrote: »

I don't know what levy the fine means, but I do know they add a charge if not paid or challenged.

LEVY .
impose (a tax, fee, or fine).

Citizen-of-Sheldonopolis

Give them a call, there may have been an error. It happens - we're all human. I've had two of them, and they were sorted out with a simple phone call.

photome

Citizen-of-Sheldonopolis wrote: »

Give them a call, there may have been an error. It happens - we're all human. I've had two of them, and they were sorted out with a simple phone call.

Op has called them and it’s not sorted