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M and S Bank CEO email?

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Does anyone have an email address for M and S banks ceo or the complaints e mail address


thanks

arthur
BREXIT OOPS

Comments

  • jonnygee2
    jonnygee2 Posts: 2,086 Forumite
    1,000 Posts Second Anniversary Name Dropper Combo Breaker
    To make a complaint at a bank, you just need to ask, just email them and say you want to make a complaint.

    It helps if, in this statement, you state how you believe you have been materially disadvantaged . That is - say how you have lost money or time etc. That makes the complaint regulated meaning they have to deal with it officially.

    CEOs have PAs who will forward your email elsewhere, it's normally faster to speak to the frontline support team.
  • eskbanker
    eskbanker Posts: 37,254 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If you haven't started a complaint yet then following their published process at https://bank.marksandspencer.com/explore/complaints/ would seem the best place to start.

    If you really feel that emailing their CEO is appropriate then there is a site listing CEO email addresses with a fairly intuitive address (that's blocked from being posted on here) that's readily found by searching....
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