Replacement TSB debit cards

katejo

My first ever TSB debit card expires at the end of this month. Can anyone tell me when they usually send a replacement? My main account is with FD and I am used to getting a replacement a full month ahead so I am surprised not to have received it yet. Thanks

EssexExile

We got ours recently more than a month in advance of expiry.

Willing2Learn

I remember reading reports a few months ago that TSB were having problems with their systems when it came to issuing new cards.


Since my card was two months away from expiry date, I rang up TSB and requested a manual issue of a new card to ensure I got one!!

DannyPearce90

TSB take ages!

katejo

EssexExile wrote: »

We got ours recently more than a month in advance of expiry.

Strange. I have just been on the phone to TSB after a struggle to speak to a real person. She insisted that a new one has been ordered but won't reach me until a week before the expiry date. I said that I knew of someone getting it a month in advance and she said that you must have requested it!

katejo

Willing2Learn wrote: »

I remember reading reports a few months ago that TSB were having problems with their systems when it came to issuing new cards.


Since my card was two months away from expiry date, I rang up TSB and requested a manual issue of a new card to ensure I got one!!

Before ringing today, I did try requesting one online but then wondered whether they would just send one with the same expiry date as my current one!

katejo

I did get my new card this week. I checked the start date of the card and it was in December 2018 so i suspect that it should have been sent out at least a couple of weeks earlier.

No_6

Well it is TSB, so you should get it for xmas 2019

so get a REAL c'card with 0% on purchases, to then save for
xmas 2019


this is a money saving site !!!