Housing Association - communal areas

Lotti23

Hello there

I live in a block of and Section 20 Works have just been completed. i.e. painting and carpeting the communal areas. Residents are not at all happy with the carpet which has been laid. It has only been laid for less than a month and already it is lifting in areas and waves are forming. We have complained to the housing and have instructed them not to pay the contractor - Is there anything else we can do as the carpet is not fit for purpose

Thank you

parkrunner

New carpets often need restretching after the first fitting. The HA just need to tell the carpet fitters to do the job foc.

G_M

Just make sure the HA

a) know and

b) take action


Have you informed them in writing? With a written request that they give you a timescale to get the carpet fitters back?


How many of you have writen to them complaining?

Cheeky_Monkey

Lotti23 wrote: »

Hello there

I live in a block of and Section 20 Works have just been completed. i.e. painting and carpeting the communal areas. Residents are not at all happy with the carpet which has been laid. It has only been laid for less than a month and already it is lifting in areas and waves are forming. We have complained to the housing and have instructed them not to pay the contractor - Is there anything else we can do as the carpet is not fit for purpose

Thank you

I bet that'll go down like a lead balloon in the housing department

Norman_Castle

Cheeky_Monkey wrote: »

I bet that'll go down like a lead balloon in the housing department

Competent HAs appreciate feedback about contractors work and will view this as a reason to assess the work. They may not refuse to pay for the work but will understand the sentiment and take appropriate action.