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Thanks ChattyChappy I understand what your saying about restitution and charges being proportional, you make a good point, but I'm happy with the outcome I got.0
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No I took responsibility from the outset admitting it was my oversight, which it was and said I was happy to accept the charge but asked them to reconsider moving the balance to standard rate. Which they did.:beer:
I thought they'd re-instated the promotional rate? .....I just wanted to post a follow up. It took a couple of calls and an email proving my SO was set up to go out on the 25th and they have now reinstated my balance to the promotional rate.0 -
Thanks ChattyChappy I understand what your saying about restitution and charges being proportional, you make a good point, but I'm happy with the outcome I got.
I started composing my reply before your post and hours later came back and posted it. If you got the promo rate restored then I agree, that's a fair outcome.0
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