Endowment mis-Selling (1990) with Legal & General Query

k3lvc

Want2BeDebtFree wrote: »

Because in 2013 when the Endowment Policy ended / matured, it DID NOT give us enough money (as they promised it would to pay off the mortgage) -- so we had to take out a TOTALLY DIFFERENT REPAYMENT plan to PAY OFF THEIR SHORTFALL!

Do you get it now??? We were told in 1990 it would ALL be paid off in 2013! However I am STILL PAYING IT NOW as it failed to pay off my mortgage in 2013. They invested the money unwisely I guess?? (Who knows??? That's Legal & General's business - not mine) I want it paid off as PROMISED! And now I have [finally found] the ORIGINAL paperwork!

Thanks for the SHOUTY response - it all makes sense now. So actually your policy did mature but just didn't perform as expected. Had you not thought to take any notice of the numerous warning letters you'd had in the intervening years and consider a complaint at that stage. I'm assuming given your 'promise' that it'd be paid off then you have at least that bit in writing ??

You seem to be confusing 'maturity' with 'promise to pay off mortgage' and on that basis can't understand why the FOS are even entertaining a claim

csgohan4

k3lvc wrote: »

Thanks for the SHOUTY response - it all makes sense now. So actually your policy did mature but just didn't perform as expected. Had you not thought to take any notice of the numerous warning letters you'd had in the intervening years and consider a complaint at that stage. I'm assuming given your 'promise' that it'd be paid off then you have at least that bit in writing ??

You seem to be confusing 'maturity' with 'promise to pay off mortgage' and on that basis can't understand why the FOS are even entertaining a claim

it's always someone else's fault

System

I doubt the HIV question will even be looked at, especially as it’s no longer relevant...