Identity Documentation/proof for over 85's in UK?

EllEEYA

My Grandmother is 95, I'm having issues helping her with tasks that require proof of ID. E.g. Picking up missed parcels from the post office.

She doesn't have:
- a valid passport
- driving license (she wouldn't qualify now)
- she doesn't pay council tax (therefore no council tax bill)
- bus pass

She has two utility bills in her name but these aren't always accepted.

I was thinking of a UK identity card:
The two I have seen are:

Citizen Card - citizencard.com

ValidateUK - validateuk.co.uk

I'm not sure these are the most appropriate as they are more focused on proving that she is over 18.

Has anyone experienced anything similar? What did you do?

Could anyone point me in the direction of a solution/identity card recognised by organisations in the uk?

Thanks in advance

buglawton

Why are are you pushing the privately provided ID card angle? It is the least likely to succeed. It's obvious a POA may be needed.

Browntoa

An expired passport is sufficient ?

crv1963

Get a bus pass?

jfdi

My mum has the same troubles. No driving licence or passport any longer and let her bus pass expire as never used it!
She’s used birth certificate, marriage certificate and utility bills when required, but we’re still stumped on photo id!

buglawton

My DM had a disabled parking badge for when people drove her places. That had a photo.

alanq

A passport would be free for someone born on or before 2 September 1929 though getting one may have its own difficulties.

https://www.gov.uk/passport-fees


Why does the title refer to over 85's when grandmother is 95? Free passport would apply to the latter but not the former.


Does she not have any official letters such as from HMRC or DWP?

EllEEYA

An expired passport isn't sufficient - Because it is clipped on the corner it isnt always accepted.

EllEEYA

I dont intend to "push the privately provided ID", the two examples I provided are the main two that are returned in my searches. I am not convinced by them, hence my request for help in this forum

EllEEYA

buglawton wrote: »

My DM had a disabled parking badge for when people drove her places. That had a photo.

Thanks for the tip - I forgot to mention she has this. When we asked if they would accept it, they said no.

elsien

Wouldn't it be easier just to get a bus pass, even if she doesn't use it, if it's an acceptable form of ID.