Identity Documentation/proof for over 85's in UK?

My Grandmother is 95, I'm having issues helping her with tasks that require proof of ID. E.g. Picking up missed parcels from the post office.

She doesn't have:
- a valid passport
- driving license (she wouldn't qualify now)
- she doesn't pay council tax (therefore no council tax bill)
- bus pass

She has two utility bills in her name but these aren't always accepted.

I was thinking of a UK identity card:
The two I have seen are:

Citizen Card - citizencard.com

ValidateUK - validateuk.co.uk

I'm not sure these are the most appropriate as they are more focused on proving that she is over 18.

Has anyone experienced anything similar? What did you do?

Could anyone point me in the direction of a solution/identity card recognised by organisations in the uk?

Thanks in advance
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Comments

  • buglawton
    buglawton Posts: 9,235 Forumite
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    Why are are you pushing the privately provided ID card angle? It is the least likely to succeed. It's obvious a POA may be needed.
  • Browntoa
    Browntoa Posts: 49,296 Forumite
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    An expired passport is sufficient ?
    Ex forum ambassador

    Long term forum member
  • crv1963
    crv1963 Posts: 1,372 Forumite
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    Get a bus pass?
    CRV1963- Light bulb moment Sept 15- Planning the great escape- aka retirement!
  • jfdi
    jfdi Posts: 1,031 Forumite
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    My mum has the same troubles. No driving licence or passport any longer and let her bus pass expire as never used it!
    She’s used birth certificate, marriage certificate and utility bills when required, but we’re still stumped on photo id!
    :mad: :j:D:beer::eek::A:p:rotfl::cool::):(:T
  • buglawton
    buglawton Posts: 9,235 Forumite
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    My DM had a disabled parking badge for when people drove her places. That had a photo.
  • alanq
    alanq Posts: 4,216 Forumite
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    edited 4 January 2019 at 8:01PM
    A passport would be free for someone born on or before 2 September 1929 though getting one may have its own difficulties.

    https://www.gov.uk/passport-fees


    Why does the title refer to over 85's when grandmother is 95? Free passport would apply to the latter but not the former.


    Does she not have any official letters such as from HMRC or DWP?
  • EllEEYA
    EllEEYA Posts: 5 Forumite
    An expired passport isn't sufficient - Because it is clipped on the corner it isnt always accepted.
  • EllEEYA
    EllEEYA Posts: 5 Forumite
    I dont intend to "push the privately provided ID", the two examples I provided are the main two that are returned in my searches. I am not convinced by them, hence my request for help in this forum :)
  • EllEEYA
    EllEEYA Posts: 5 Forumite
    buglawton wrote: »
    My DM had a disabled parking badge for when people drove her places. That had a photo.

    Thanks for the tip - I forgot to mention she has this. When we asked if they would accept it, they said no.
  • elsien
    elsien Posts: 32,636 Forumite
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    Wouldn't it be easier just to get a bus pass, even if she doesn't use it, if it's an acceptable form of ID.
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
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