Csb Solicitors

Freeasthewindblows

Hi, I didn't know whether to make a new thread as there are similar cases to mine.
I over stayed by 45 mins at Salford University car park.
I have received a letter of claim from Csb solicitors, on behalf of parking solutions 24 ltd. It states I have a month to pay the parking charge of £170 in full or I (may) be taken to court. I have ignored every letter as I have been following directions from this website until receiving a letter of claim.
I have moved house and have missed the Popla appeal help.
My first question is as the letter says 'may take you to court' and the use of other non definate action phrases, could I continue to ignore these letters?
Secondly, could I upload the letter for you to see with my details crossed out? Or I can write in full what it says here.
They do not have my new address as of yet. I will prepare a Sar if you think I should not ignore these letters.
Thirdly, if I write a Sar could I have a chance at the Popla appeal?
Much appreciated what you are all doing here.

Fruitcake

The advice to ignore has not been given on this forum since the law changed in 2012, so I'm not sure where you got that out of date, inaccurate and quite frankly terrible advice from. It certainly wasn't here.

Tell the PPC your new address for service. Make sure you tell the DVLA as well, twice. Once for your driving licence and once for your V5, lest you get two real fines each for £1k.

Send a SAR to the PPC, and an instruction to their DPO to correct the personal data they hold about you.

Send the appeal template from the NEWBIES anyway, from the keeper.

Complain to the landowner and your MP about this unregulated scam.

This assumes you have read the sticky thread for NEWBIES.

To delete your post on the other thread, click Edit then Go Advanced.

To post a redacted image, upload it to a web hosting site such as tinypic, dropbox, postimage etcetera. Post the URL here but change http to hxxp and someone here will change it back to a live link.

The letter from CsB may actually be a debt collector letter, but without seeing it we can't be sure. If it is, post 4 of the NEWBIES tells you what to do about it.

Print off or write out the acronyms from post 5 of the NEWBIES as they get used a lot on here.

You need to be doing all of the above on a computer, not a 'phone.

beamerguy

As fruitcake says above.

CSB Solicitors of Chiswick, West London are mainly debt collectors and they have cropped up on here before.

Giving you a month (30 days) to respond could be a LBC and it's easy to tell because they will have provided proof of their claim, forms to complete (which you don't) and headed LETTER BEFORE CLAIM or similar

You certainly need to advise both of your new address and SAR then for full information. The charge of £170 is fake, that was not the charge on the ticket.

Sounds like CSB are copying BWLegal by adding a fake charge
and double recovery

The_Deep

They are trying to scam you, unless a judge orders otherwise the claim can only be £100, the extra £70 is not allowed by law. Why not complain to their regulatory body, the SAR.

http://www.sra.org.uk/home/home.page

and also to your MP

It is the will of Parliament that these scammers be put out of business.

Hopefully that will take place in the near future. The Bill has passed through the HOC without hitch, and goes to the Lords soon. In the meantime involve your MP, the poor dears are buckling under the weight of complaints about these scammers. Read this one which I wrote earlier

This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of alleged contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors. Is has been suggested by an MP that some of these companies may have connections to organised crime.

Parking Eye, CPM, Smart, (especially Smart}, and others have already been named and shamed in the House of Commons as have Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each week), hospital car parks and residential complex tickets have been especially mentioned. They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

The problem has become so widespread that MPs have agreed to enact a Bill to regulate these scammers.

Sir Greg Knight's Private Members Bill to curb the excesses, and perhaps close down, some of these companies passed its Third Reading in late November, and, with a fair wind, will become Law next year.

All three readings are available to watch on the internet, (some 6-7 hours), and published in Hansard. MPs have an extremely low opinion of the industry. Many are complaining that they are becoming overwhelmed by complaints from members of the pub

Freeasthewindblows

@Fruitcake
What I mean by ignore is to do nothing.

I have changed my address with the DVLA both for licence and V5 but when the parking company wrote to the DVLA to obtain my address it must have been in the transfer period. The parking company have now sent my old address details to CSB solicitors who have been writing to me there.

I will continue with everything on here using a computer.
Thanks for advice

Le_Kirk

Do you think I should contact CSB solicitors with my new address?

You should contact whomsoever is chasing you, PPC, solicitor and Debt Collector with a valid address for service otherwise, if they continue to use an old address and you don't pick up your post, you risk a court judgement going against you if you fail to defend.

Freeasthewindblows

I have sent a complaint via the form from the link @thedeep posted.

I have appealed directly to the PPC via email and have also sent the PPC a SAR via email with my updated address.
I saw in the Newbie thread this; Template appeal for BPA or IPC members - copy this wording into the online appeal box:: Does this mean there is a link to appeal, I couldn't click on anything. Is it worth writing the SAR and appeal via post to the PPC and what about the CSB solicitors? Should I write to them?

Tomorrow I will complain to my local MP.

Thanks again

Freeasthewindblows

here is the letter. I only just saw how to post it sorry
hxxps://drive.google.com/file/d/1aX4HjGIdPpwTTMzNbvFiSMIkdZKFLamQ/view?usp=sharing

beamerguy

Freeasthewindblows wrote: »

here is the letter. I only just saw how to post it sorry
hxxps://drive.google.com/file/d/1aX4HjGIdPpwTTMzNbvFiSMIkdZKFLamQ/view?usp=sharing

https://drive.google.com/file/d/1aX4HjGIdPpwTTMzNbvFiSMIkdZKFLamQ/view

As they expect you pay by the 4th Jan, when was this letter dated

Umkomaas

UCS are debt collectors. The letter from CSB solicitors asks you to pay UCS.

This is no different to a Debt Revovery Plus letter sent on a Gladstones letterhead.

wrestling231

hello .... i have the same issue atm.... i was given a parking ticket at salford uni.... ucs customer solutions and csb solicitors have sent me a letter asking for 130.00
how did ure issue go ?
what happened?