Sony TV...Currys Black Friday "Why Wait" .....help please.

r.jenkins36

I bought on the Currys Black Friday "Why Wait" promotion. This supposedly guaranteed I would get Black Friday prices despite buying early, via a refund of the difference.

Currys have done everything they can to avoid honoring their deal and as of 2 Jan have not even sent me the claim form for the refund due (this was promised BY 6 December with payment in 21 days).
They don't even know the correct Black Friday price of the item!!

Can anyone help please? I need the Black Friday price of a Sony KD49XF8796 TV (Currys sku 0000231969) as I clearly cannot trust them, and the way it is looking I will be taking them to small claims court.

Thanks for your help in this.

[Deleted User]

r.jenkins36 wrote: »

I need the Black Friday price of a Sony KD49XF8796 TV as I clearly cannot trust them

Good luck with that ..

r.jenkins36

Big companies don't scare me. So far I have taken the AA and Carphone warehouse to small claims....and won!

worried_jim

Next time go to a proper shop.

https://www.richersounds.com

Amazing customer service and unbeatable on price. Plus six year warranty.

r.jenkins36

Thanks Jim, except that doesn't answer my question and richersounds doesn't sell the TV I wanted.
Lesson learnt about Currys though!! Never again!!!

JJ_Egan

Its evidence you need .
I wonder if the wayback machine has relevant web pages.

Lagamorph

So do you know if there actually is a refund due?
If you don't know the price on Black Friday it sounds like you're just assuming that it was cheaper than what you paid for it and are expecting you should get a refund of some kind, but have no idea what that refund should be.

r.jenkins36

Thank you everyone for your helpful input. Thanks to MoneyClaimsOnline, Currys had to "eat my shorts" and pay up what was due, plus court costs. Took a little time, but got there in the end. Screw you Currys.