Any tips before buying a new induction hob

orange-juice

My last ceramic hob lasted a total lifetime of 8 months packed in a while ago and now I'm in the market for a retailer that'll do a replacement + arrange the contractors to do it. The previous experience has been horrendous and causes anxiety on things potentially going wrong again.



My questions are :-


1. Are there any retailers who offer a rock solid after-sales service?

2. Are there any manufacturers whom you would recommend?
3. Are there any consideration regarding my kitchen layout I should be aware in choosing a replacement - connections. I know the brand of my current hob so I have an idea of sizing.



For example, apparently my oven and hob are wired into a connection before wired into the wall. This wasn't satisfactory to the contractor was sent out by Montpellier, the brand of my broken hob, and who didn't replace the hob as a result (but why did the appliance guy I hired to begin with seem to think it was okay?).



Thanks in advance.

pimento

The only thing I can think is to bear in mind that there's a minimum clearance required underneath the hob so if you are having a hob with an oven under there has to be a certain distance. That's what stopped me being able to have one.

Fire_Fox

John Lewis and Amazon are well known for their customer service. There are 30+ Which? Best Buy induction hobs, at various price points (£200-£1000). I can suggest a few of these if you give more information.

You don't say what relevant qualifications or experience your "appliance guy" has, or what specifically you employed them to do. A competent person can undertake straightforward electrical tasks including many like-for like replacements, whereas an electrician may be required for more complex upgrading, rewiring and safety checking.

Like for-like replacements must be left safe, but regulations often don't require bringing the entire installation - inc. the electrical circuit or ductwork - up to current standards. If you are or were switching from one type of electric hob to another (solid plate -> ceramic -> induction) you may need to make more changes than at first apparent.

The user manuals of many appliances are available on the relevant manufacturer's website, double check clearance and other considerations before purchase.

HTH!

jk0

Miele are pretty bomb proof, but pricey.