We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Britannia Parking / BW Legal / Zenith collections
BT1997242
Posts: 47 Forumite
Hi All,
I have read lots of other threads and newbies thread, I have updated my previous thread but got no reply. Below is a background and a current situation, I would really appreciate some help as I'm getting a lot of letters at this stage.
So, I had a PCN from Britania parking, dating back to 18 August 2018. I ignored all correspondence from them before now but then received a letter from BW legal, a debt collector.
I was in a local Costa coffee branch in my car, left in a friends car to get food elsewhere (leaving my car) and therefore overstaying the 2 hour time period by around 15 minutes. I did buy a coffee although do not have a receipt.
The letter from BW legal reads as follows:
Dear xxx
Our client: xxx
Account number: xxx
Vehicle reg: xxx
Contravention description: xxx
contravention location: xxx
We have been instructed by Britania parking limited in relation to the balance due for the above parking charge notice.
The balance due includes the £100 PCN charge plus our clients initial legal costs of £60, which are detailed in the car park or signage terms or conditions. Our clients terms and conditions are clearly displayed in our clients signage.
As you have failed to make payment or raise appeal within 28 days from the date of the PCN, the balance due remains outstanding and we require payment in full within 16 days from the date of this letter. If you fail to make payment or provide reasons for non-payment within the specified timeframe, we will seek our clients instructions to commence legal proceedings against you in the county court upon being served with a letter of claim pursuant to the pre-action protocol for debt claims as contained within the civil procedure rules.
It then goes on to talk about county court proceedings, what to do next, call us today, and then the reverse has some bits about how I can pay and even a direct debit form.
SINCE THEN
I received advice to go and take photos of the signs and map out the car park and confirm if there was a £60 legal fee included on the signs (there wasn't). I have tried to attach photos of the signs and had no such luck. I will happily attach them but honestly have no idea how. (I digress)
I received advice to send an SAR to Britannia parking which I did (used the template from newbies thread), and have since received a letter back not from Britannia (who the letter was sent to but from BW legal)
The letter reads:
Dear XXX
Our Client; Britannia parking limited
Account number: XXXX
Balance Due: £160
We write in reference to the above matter and your letter dated XX December 2018 which was received XX December 2018.
Please note that we are acting on our clients instructions to recover the above balance which remains due and owed by yourself to our client.
Information about the right to restrict processing is available on the information commissioners office website https://www.ico.org.uk. The right to restrict processing only applies in certain limited circumstances. We are not of the view that the right to restrict processing is applicable in this case. Your data is processed for the lawful purposes set out in the privacy notice, a copy of which is enclosed and available on https://www.bwlegal.co.uk. Whilst we acknowledge you have made a request for information with our client it is important to note this does not affect the validity of our clients claim meaning that our client has overriding legitimate interest to recover the sums due to them.
It then says your account will not be suspended and we trust this clarifies our position.
I have also had a letter from Zenith collections which says they're also writing on behalf of Britannia parking and that they have offered me a reduced settlement figure of £136.00 (still a crazy amount)
What are thoughts on this and what is my next move following sending them an SAR and also taking photos of the signs in the car park?
Many thanks and Merry Christmas!
I have read lots of other threads and newbies thread, I have updated my previous thread but got no reply. Below is a background and a current situation, I would really appreciate some help as I'm getting a lot of letters at this stage.
So, I had a PCN from Britania parking, dating back to 18 August 2018. I ignored all correspondence from them before now but then received a letter from BW legal, a debt collector.
I was in a local Costa coffee branch in my car, left in a friends car to get food elsewhere (leaving my car) and therefore overstaying the 2 hour time period by around 15 minutes. I did buy a coffee although do not have a receipt.
The letter from BW legal reads as follows:
Dear xxx
Our client: xxx
Account number: xxx
Vehicle reg: xxx
Contravention description: xxx
contravention location: xxx
We have been instructed by Britania parking limited in relation to the balance due for the above parking charge notice.
The balance due includes the £100 PCN charge plus our clients initial legal costs of £60, which are detailed in the car park or signage terms or conditions. Our clients terms and conditions are clearly displayed in our clients signage.
As you have failed to make payment or raise appeal within 28 days from the date of the PCN, the balance due remains outstanding and we require payment in full within 16 days from the date of this letter. If you fail to make payment or provide reasons for non-payment within the specified timeframe, we will seek our clients instructions to commence legal proceedings against you in the county court upon being served with a letter of claim pursuant to the pre-action protocol for debt claims as contained within the civil procedure rules.
It then goes on to talk about county court proceedings, what to do next, call us today, and then the reverse has some bits about how I can pay and even a direct debit form.
SINCE THEN
I received advice to go and take photos of the signs and map out the car park and confirm if there was a £60 legal fee included on the signs (there wasn't). I have tried to attach photos of the signs and had no such luck. I will happily attach them but honestly have no idea how. (I digress)
I received advice to send an SAR to Britannia parking which I did (used the template from newbies thread), and have since received a letter back not from Britannia (who the letter was sent to but from BW legal)
The letter reads:
Dear XXX
Our Client; Britannia parking limited
Account number: XXXX
Balance Due: £160
We write in reference to the above matter and your letter dated XX December 2018 which was received XX December 2018.
Please note that we are acting on our clients instructions to recover the above balance which remains due and owed by yourself to our client.
Information about the right to restrict processing is available on the information commissioners office website https://www.ico.org.uk. The right to restrict processing only applies in certain limited circumstances. We are not of the view that the right to restrict processing is applicable in this case. Your data is processed for the lawful purposes set out in the privacy notice, a copy of which is enclosed and available on https://www.bwlegal.co.uk. Whilst we acknowledge you have made a request for information with our client it is important to note this does not affect the validity of our clients claim meaning that our client has overriding legitimate interest to recover the sums due to them.
It then says your account will not be suspended and we trust this clarifies our position.
I have also had a letter from Zenith collections which says they're also writing on behalf of Britannia parking and that they have offered me a reduced settlement figure of £136.00 (still a crazy amount)
What are thoughts on this and what is my next move following sending them an SAR and also taking photos of the signs in the car park?
Many thanks and Merry Christmas!
0
Comments
-
What are thoughts on this and what is my next move
I think that it is a scam. Your next move would be to follow the guidance in the FAQs/stickies.You never know how far you can go until you go too far.0 -
You have a thread running on this
https://forums.moneysavingexpert.com/discussion/5935003/britania-parking-and-bw-legal
No reason to start a new thread, continue only on the thread above
THIS IS A DEAD THREAD NOW0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.5K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.4K Work, Benefits & Business
- 604.2K Mortgages, Homes & Bills
- 178.5K Life & Family
- 261.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards