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Payments to Ins Co - Do I _have_ to pay by phone or do they have to offer a secure alternative?

Just trying to pay off SureThing's exorbitant cancellation fees (NEVER USE THIS COMPANY!).

They say that I _HAVE_ to give my card details over the phone and that they offer no other payment method. Is this OK?
Cheers,
Steve

Comments

  • How did you pay the premiums?
    If you paid by card tell them to use the existing details.
  • forgotmyname
    forgotmyname Posts: 32,976 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Credit cards were used over the phone long before the internet was available.

    I normally pay over the phone, may have paid online last year? Usually its over the phone because i want to haggle.
    Censorship Reigns Supreme in Troll City...

  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    Yes, it is OK, why wouldn't it be? (although they would need to provide some over the phone method that is compatible with the Equality Act)
This discussion has been closed.
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