Can you still log in BOS using Halifax details?

Last year, I opened a BOS monthly saver account by log in BOS using my Halifax account login details. Today I tried it again but was rejected. Is it just me or BOS has changed to disallow Halifax login details?

Comments

  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    You can see your BOS accounts when logged into Halifax, and vice versa. You can't, however, apply for a BOS account when logged into Halifax, and vice versa. I am sure you didn't open a BOS MS when logged into Halifax.

    Halifax and BOS always had different usernames, so if you have a need to log into both, you need two usernames. The rest of your credentials can be the same.

    Try "forgotten username", I am sure you've got a BOS one if you had a BOS MS
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    colsten wrote: »
    Halifax and BOS always had different usernames, so if you have a need to log into both, you need two usernames. The rest of your credentials can be the same.
    At the same time you mean?

    My Halifax & BOS details, including username, are identical...and always have been. I can't, however, log into both simultaneously (but why would I need to?).
  • I don't think that the credentials for both banks have to be the same, I'm pretty sure when I setup mine that I had the choice of username, password, security word etc so it could just be that people have chosen the same details for both banks. For example, my wife has accounts with both banks but has different login details for each.

    Also, why can you not login to both online banking systems at the same time? I have just tried and can login to Halifax and Bank of Scotland using different tabs in the same web browser.
  • qsk
    qsk Posts: 454 Forumite
    Ninth Anniversary 100 Posts Name Dropper Combo Breaker
    Thanks all for the replies.
    To clarify, I never registered online banking with BOS. But I used to be able to use my Halifax login details to login to BOS. I appreciate that I cannot apply BOS accounts from Halifax online banking. That's why I had to login to BOS using my Halifax details, following the advices here, in order to open BOS accounts.
    Last year I had no issue to do this. But this year, BOS online banking seems no longer accepting Halifax login details:-(
  • qsk wrote: »
    But this year, BOS online banking seems no longer accepting Halifax login details:-(


    I just checked and it's still working for me (same login details).
  • qsk
    qsk Posts: 454 Forumite
    Ninth Anniversary 100 Posts Name Dropper Combo Breaker
    Still not working for me. No issue to log in Halifax.
    I am now wondering if someone registered with BOS using my Halifax user id and cut me out in the process...
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    I remember that I could not log into BOS with my Halifax username when I first tried to open a BOS MS. That was a bit over a year ago, as that MS has matured in the last few days. I had to register separately for BOS. I tried using my Halifax username for that but BOS wouldn't have it. I ended up choosing a BOS username that's very similar to my Halifax one.
  • Fingerbobs
    Fingerbobs Posts: 1,697 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I've never had any dealings with BOS, but have had Halifax accounts for many years.
    My Halifax login credentials do not allow me to log into BOS.
    9210358 : Sorry but we can’t identify you from your username or password. Please try again
  • Westie983
    Westie983 Posts: 5,215 Ambassador
    Tenth Anniversary 1,000 Posts I've been Money Tipped! Name Dropper
    I am able to log into BOS with my Halifax details, I have never registered with BOS.

    I did get an email a while back from BOS saying as I hadn't used online banking with them for over a year they would revoke my access unless I logged back in. This could be a reason why you are unable to access BOS with your Halifax details.

    I would just reregister if needed.

    Westie983
    I’m a Forum Ambassador and I support the Forum Team on the Banking & Borrowing, and Reduce Debt & Boost Income boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySaving Expert.
    Save 12k in 2023 #58 Total (£4500.00) £2500.00/£5000 = 50.00%
    Sealed Pot Challenge ~17 #24 Total (£55.00) £0.00/£500 = 0.00%
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