Smart parking POPLA advice please

Noodles11 · 20 December 2018 at 2:33PM

I got a PCN on an NHS property, the ticket machine wasn't working and I couldn't input my reg details. Unfortunately I didn't know about all the advice on this forum before I appealed. I told them I had a dentist appointment and sent evidence, but I now know this was wrong lol.

So they have upheld the PCN stating it was still my responsibility to register my reg details. So now I have to go to POPLA? They've sent me a verification code. I've looked through the newbie thread to see if there's a template for me to use, but can't work out which is the most appropriate. Can someone please point me in the right direction of a template or advice of what to say to POPLA.

much appreciated!

The_Deep · 20 December 2018 at 2:37PM

This is what an MP said about Smart recently in a House of Commons debate.

Pete Wishart (SNP, Perth):

"I am sick and tired of receiving emails from people complaining about the behaviour of parking companies, telling me that they will never again visit Perth city centre because of the negative experience they had when they had the misfortune to end up in a car park operated by one of these companies. I have received more complaints about one car park in the city of Perth than about any other issue. That car park is operated by the lone ranger of the parking cowboys: the hated and appalling Smart Parking—I see that many other Members are unfortunate enough to have Smart Parking operating in their constituencies. It has reached the stage where one member of my staff now spends a good part of each day just helping my constituents and visitors to my constituency to navigate the appeals process.
…
The BPA does not have the ability to regulate these companies and has shown no sign whatsoever that it is trying to get on top of some of the sharper practices. The BPA gives a veneer of legitimacy to some of the more outlandish rogue operators by including them in their membership, allowing them to continue to operate. The Bill will oblige operators such as Smart Parking to amend their practices."

Perhaps it shoudl be brought to PoPLA's attention.