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npower only reading the meter once a year

ratcliffe_mike · 2018-12-19 16:51:48

The other day I received a letter saying that npower are increasing my direct debit threefold. npower estimated the bill every month until December and gradually lowered my direct debit from £134.00 to £83.00. As a result of them lowering the direct debit my December bill is £999.80. I never had any problems with previous…

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System Posts: 178,365 Community Admin

20 December 2018 at 3:42PM

brewerdave wrote: »

Haven't seen a meter reader since Nov. 2015 for either utility!

I did see one about 5 months ago who was reading the meter on behalf of a supplier that I had switched away from a year previously. I have also had a call from a data collector asking me to read my own meter: I asked how much they were going to pay me?

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