Querying electrician charge

pollypenny

We had a similar problem about 10 years ago after having a new kitchen.

We suspected that the integrated fridge was making the CU trip, called our usual electrician, who sent one of his workers. The guy tried the fridge point, said 'it's not the fridge' and b*****ed off.

We then had a bill for about £45. An irate phone call to the boss, who had had our business for years, sorted it.

Tammykitty

I would have thought £50 ish for a call out is reasonable. The electrician did what you requested.


They have to travel to you, and lose out on another job while they are with you. £24 for a call out is very cheap - and I suspect this electrician or his friends won't do work for you again

Dan-Dan

You could not make it up , money saving expert , or just tight as a gnats chuff?

Working_Mum

I work for an electrician and we get customers kvetching about this kind of thing all the time. I am always very clear about the charges involved. £48 is not expensive when you consider his costs of a van, insurance, qualifications/registrations etc

I have just had a woman be rude to me on the phone because she wanted her Christmas lights sorting today - she isn't an existing customer and we have been fully booked for weeks because of Christmas. We finish on Friday and this lady has gone on my "naughty list" which is made up of people who don't pay and those who don't value what our qualified, insured and trained electricians have to offer!

Risteard

Working_Mum wrote: »

I have just had a woman be rude to me on the phone because she wanted her Christmas lights sorting today

Bunch of jokers seem to think everyone's just waiting on their calls. It would never dawn on them that people have work booked well into the New Year. I laughed at someone the other day when they enquired about getting something done and dropped "hopefully before Christmas".

missprice

tacpot12 wrote: »

I'm not sure I would agree, and generally I do speak up on behalf of tradespeople. The electrician, according to the OP, doesn't seem to have used any of their specialist knowledge, skills or equipment to determine the cause of the fault.

So because the skills weren't used then they are irrelevant? Don't cost money?
Huh.
I agree with other posters, OP is now on a list and it ain't the nice list.