Bank closed my account without reason

Thom_azera

Hi
I switched my bank accounts for the switch bonus
After the switch was complete i tried to use my new card but it was not working so i asked my new bank what is the problem so they told me that they refused me.
Now i dont have any bank accounts anymore and my money what was in my account is lost
How much compensation can i ask from the new bank
H

boo_star

Thom_azera wrote: »

Hi
I switched my bank accounts for the switch bonus
After the switch was complete i tried to use my new card but it was not working so i asked my new bank what is the problem so they told me that they refused me.
Now i dont have any bank accounts anymore and my money what was in my account is lost
How much compensation can i ask from the new bank
H

You can ask for whatever you want but you won't get it.

Why did your new bank "refuse" you?

[Deleted User]

Thom_azera wrote: »

Now i dont have any bank accounts anymore and my money what was in my account is lost

Ask your old bank to find the money lost.

No "compo" for you, I fear.

1974Stephen

F
o
s
0800 023 4567.

boo_star

1974Stephen wrote: »

F
o
s
0800 023 4567.

The FOS won't deal with a complaint until either 8 weeks has passed or the complainant has received a "final response."

So good job but no biscuit for you i'm afraid.

Pixie5740

How bizarre that the OP's first thought is compensation rather than to get a functioning current account up and running before direct debits start to bounce because that's what I'd do. Then I'd find out why my new current account was closed down before it even got started. Is it a simple case of not passing affordability/credit referencing or is it something more sinister like suspected fraud?

Thom_azera

Pixie5740 wrote: »

How bizarre that the OP's first thought is compensation rather than to get a functioning current account up and running before direct debits start to bounce because that's what I'd do. Then I'd find out why my new current account was closed down before it even got started. Is it a simple case of not passing affordability/credit referencing or is it something more sinister like suspected fraud?

I opened an other account already

But why wouldn't i get compensation they lost my money and my old account

Blackbeard_of_Perranporth

Thom_azera wrote: »

I opened an other account already

But why wouldn't i get compensation they lost my money and my old account

How much have you lost?
How much compo do you want?

Question, why did you change banks?

Thom_azera

I lost around 1000 pounds
I want 150 pounds compensation
I switched for the switch bonus

Pixie5740

Thom_azera wrote: »

I opened an other account already

But why wouldn't i get compensation they lost my money and my old account

Why did the bank close down your account after opening it? The money from your old account isn't lost, it will be in a holding account somewhere and unless it's being held due to money laundering or some other nefarious reason you should be entitled to it under the Current Accoubt Switch guarantee. Have you contacted either the original bank or the bank you were moving to about recovering the money?

Blackbeard_of_Perranporth

Thom_azera wrote: »

I lost around 1000 pounds
I want 150 pounds compensation
I switched for the switch bonus

You haven’t lost £1,000. It will be returning to your previous one. That is if you did not close it.

You wants never gets. You have not lost anything. Compensation returns you to where you would have been.

How many times have you switched? In forty years I’ve only switched once!