Have SSE changed their bank account or is it a scam?

vet8

I received an e-mail from SSE a few months ago saying they had changed their bank account and I would need to update my payment details. It certainly seemed genuine and a link took me to their website, but I did not do anything just in case it was a scam.

Now the bill has arrived and it does not mention paying into a different account. I have paid the bill from their website, but I just wondered if anyone knew if they have genuinely changed bank account or if is some low life trying a scam, not that I think he would make a great deal of money with a few electricity bill payments.

BucksLady

We are with SSE and haven't received an email notifying us of a change.

To be honest, I never follow links in emails in case it is a scam.

WhoIsThat

vet8 wrote: »

I received an e-mail from SSE a few months ago saying they had changed their bank account and I would need to update my payment details. It certainly seemed genuine and a link took me to their website, but I did not do anything just in case it was a scam.

Now the bill has arrived and it does not mention paying into a different account. I have paid the bill from their website, but I just wondered if anyone knew if they have genuinely changed bank account or if is some low life trying a scam, not that I think he would make a great deal of money with a few electricity bill payments.

We received that email.... and we are not even supplied by SSE. :cool:

Wizard_of_Id

I'm with SSE and haven't received an email notifying me of a change.

Chino

From SSE's website https://sse.co.uk/help/bills-and-paying/how-to-pay-your-energy-bill:

Paying through your bank
Pay us directly from your bank account using your bank's phone or Internet banking service. Make sure to enter your gas or electricity account number as the payment reference, depending on which account the payment is for.
Our bank details are:

• Bank account number - 99183129
• Sort code - 57-40-99

welshmoneylover

Yes it’s changed in readiness for their merger with a rival group, Eon or npower?

makeni555

Yes the bank account number used to be 00000000 - not sure what the sort code was before but its definitely changed.

vet8

Chino wrote: »

From SSE's website https://sse.co.uk/help/bills-and-paying/how-to-pay-your-energy-bill:

Paying through your bank
Pay us directly from your bank account using your bank's phone or Internet banking service. Make sure to enter your gas or electricity account number as the payment reference, depending on which account the payment is for.
Our bank details are:

• Bank account number - 99183129
• Sort code - 57-40-99

That is the number and sort code which was stated on the e-mail, but when I downloaded my latest bill, at the end it gave the old bank account details to pay, so I am still confused!

steveouk

Hi yes this is all about the seperation of domestic energy from the rest of sse to merge with npower. It used to be 57 17 57 as the sort code and 8 zeros for the account number. The details sent out above are correct for the new set up