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What else can I do?

Paid Egg card off in July, asked them to close it.

Several million statements, letters and secure messages later, it's still open, even though everyone that sends me a message assures me it's closed. Logged in tonight & got a splendid message offering a preferential rate on a balance transfer (for an account that's allegedly closed).

I don't want the chuffing moon on a stick, I just want to close the account :mad:

Comments

  • I had this problem too. I had to email them about 8 times to get it closed.

    However they did say that I would be able to view my statements online for x amount of time after the account closed so I could refer back to them if I ever needed to.
    * Rainbow baby boy born 9th August 2016 *

    * Slimming World follower (I breastfeed so get 6 hex's!) *
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