Need some serious advice on a scam

Joe_Bloggs

There is an MSE article on the new Jan 31 2019 rules that will allow those who have been ripped off to complain to the facilitating bank hosting the alleged fraudulent activity.


If money in bank acccounts can just vanish without a trace then surely the banks involved are not fit to host future transactions.



J_B.

Gentoo365

If I were to raise a complaint it would be with Natwest, who failed to pass on the information and therefore lost you valuable time to recover the remaining funds.

What is unfortunate with these cases is that nobody bothers to go after the actual criminals.

Gentoo365

Joe_Bloggs wrote: »

There is an MSE article on the new Jan 31 2019 rules that will allow those who have been ripped off to complain to the facilitating bank hosting the alleged fraudulent activity.


If money in bank acccounts can just vanish without a trace then surely the banks involved are not fit to host future transactions.



J_B.

They won't vanish without a trace. The banks will know to what account the money went to but they have no powers to arrest the perpetrator (or mule) or prosecute them. All they can do is pass the details to the police.

Uxb

Mule accounts can often be genuine accounts open by foreign students in the UK
When they leave as they don't give a **** for the residents of this country they "sell" the accounts to the scammers.

Mr.Generous

Sounds easy for the banks, except the money may have been drawn out in cash or used to buy bitcoins or something. end of trail. very hard lesson.

Andy_Cole

Hi,
I’ve just been scammed.

Just over a week ago I recieved a call from Barclays to say they had noticed some suspicious activity on my account and wanted me to confirm if some transactions were genuine. I confirmed I didn’t recognise some of the transactions, they told me they would cancel my debit card and issue me a new one. They also cancelled one of the pending transactions.

I recieved a new debit card, destroyed and disposed of my old one and carried on, my new card was working.

Yesterday evening at about 1830 I recieved another seemingly identical type of call from “Barclays”, this time they had notic d a payment for £200+ to amazon half an hour earlier and wanted to check if it was genuine, I confirmed it wasn’t. They asked me to log in to my mobile banking to check if there were any other transactions, as I was in the supermarket at the time I asked them to call me in half an hour

As I write this I realise how obvious it is now.... why didn’t I call them back rather than them calling me?... anyway...

30 minutes later they called. I again confirmed I hadn’t made any payment to Amazon but neither could I see it on my mobile banking, they assured me that was because they had cancelled it following my earlier call. They then explained that because they had already issued me a new debit card but my account still seemed to be compromised they would now give me a new account number and sort code - at the time it sounded so genuine!
They were concerned that all of my accounts (2x current an everyday saver and a Barclaycard) could be at risk so they asked me to transfer the funds from all of them (except the Barclaycard) into one of my current accounts, they would then generate me a new account and I could deposit all the money in there. Which is exactly what I did... I made two transactions out of my account into my “new” account, one for £999 and the second for £997, they said it had to be two transactions as they couldn’t transfer more than £1000 in one....

This morning having become concerned all I could see on my mobile banking was 3 empty accounts I phoned Barclays fraud team to ask when I’d be able to access the new account.... to my horror and disappointment they told me I’d been scammed... for literally every penny!!

They’ve told me they will try and recover the funds but I’m not holding out much hope!

Has anyone experienced anything similar that could give me an idea whether I’m likely to ever see any of the money again?

mgdavid

This is a 100% duplicate post, the OP has also started his own thread 'Barclays current account scam' so may I suggest responses go in the other thread, not here, thanks.