universal credit

tamspence

hi i been on uc for 2 years due to leaving work with ill health had work capability assessment leading to a limited capability for work and work related activity decision that was may18 .now i have been forced to make a new online uc claim i was told it wouldn't afect my payment date but it has no payment has been made looks like i will have to go through the 6/7weeks new claim of no money for the second time without a change in my circumstances something dont seem right HELP

poppy12345

tamspence wrote: »

hi i been on uc for 2 years due to leaving work with ill health had work capability assessment leading to a limited capability for work and work related activity decision that was may18 .now i have been forced to make a new online uc claim i was told it wouldn't afect my payment date but it has no payment has been made looks like i will have to go through the 6/7weeks new claim of no money for the second time without a change in my circumstances something dont seem right HELP

Why have you been told to start a new claim when you already have an active claim for LCWRA?

tomtom256

Where you UC live service and now have transferred to UC full Service?
Have you telephoned the service centre to make sure the switching process is compete?
Have you any outstanding to-do's in your account that could be affecting payment?

calcotti

poppy12345 wrote: »

Why have you been told to start a new claim when you already have an active claim for LCWRA?

Possibly OP has been in a ‘live’ UC area which has now gone ‘full service’. All ‘live’ area claimants will be required to reapply for UC once area goes ‘full service’.

I recommend the OP contact the helpline to try and find out what is happening. Provided OP does identity check, JobCentre attendance etc. the claim is meant to be continuous but I suspect there may be processing delays.

OP should not have to have new WCA, LCWRA status should be carried forward.

It’s completely ridiculously!

Smithjm1977

I know this might be wrong place but looked through recent posts for any advice aboit this..11th Dec 18, 8:12 PM
SMITHJM1977
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I was on old system untilb2 weeks ago when had to transfer to online service so I did as directed but my account doesn't say I'm eligible nor when next payment due which is on the 13th Dec 2018 I used journal to contact coach who has said im still in assessment period and until that ends it won't show any payments due or if eligible..so I replied and stated my period is 6th to 7th following month and paid 13th every month so why am I still in assessment period as I already had a running claim that has been moved to this service also why do I not have an option to request advance payment let alone any details of when next payment due which would mean I have an active claim already geuss what 24hrs and still no reply from them what should I do thanks

45002

Smithjm1977 wrote:

I know this might be wrong place but looked through recent posts for any advice aboit this..11th Dec 18, 8:12 PM
SMITHJM1977
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I was on old system untilb2 weeks ago when had to transfer to online service so I did as directed but my account doesn't say I'm eligible nor when next payment due which is on the 13th Dec 2018 I used journal to contact coach who has said im still in assessment period and until that ends it won't show any payments due or if eligible..so I replied and stated my period is 6th to 7th following month and paid 13th every month so why am I still in assessment period as I already had a running claim that has been moved to this service also why do I not have an option to request advance payment let alone any details of when next payment due which would mean I have an active claim already geuss what 24hrs and still no reply from them what should I do thanks

Be easier to start a New thread instead of high jacking other peoples threads https://forums.moneysavingexpert.com/showpost.php?p=75171976&postcount=5


and posting twice !