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Halifax sending out new security numbers by mistake

I currently bank with Halifax, and received a new security number from them in the post. I had not requested this, so I was perplex!!

I contacted the bank by telephone, and was told the bank has been sending these out by mistake.

I thought my bank account may of been hacked!!

The bank advised I could used the new number whenever I call.

Did anyone else get this number???
Trinidad - I have a number of needs. Don't shoot me down if i get something wrong!!

Comments

  • Katiehound
    Katiehound Posts: 8,128 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Better to use the 'my voice is my password' facility when phoning- easy to remember and hard to clone!

    No, I haven't received any security number from them- I don't do online banking with them , that may be the difference.
    Being polite and pleasant doesn't cost anything!
    -Stash bust:in 2022:337
    Stash bust :2023. 120duvets, 24bags,43dogcoats, 2scrunchies, 10mitts, 6 bootees, 8spec cases, 2 A6notebooks, 59cards, 6 lav bags,36 angels,9 bones,1 blanket, 1 lined bag,3 owls, 88 pyramids = total 420total spend £5.Total for 'Dogs for Good' £546.82

    2024:Sewn:59Doggy ds,52pyramids,18 bags,6spec cases,6lav.bags.
    Knits:6covers,4hats,10mitts,2 bootees.
    Crotchet:61angels, 229cards=453 £158.55profit!!!
    2025 3dduvets
  • trinidadone
    trinidadone Posts: 3,377 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Katiehound wrote: »
    Better to use the 'my voice is my password' facility when phoning- easy to remember and hard to clone!

    No, I haven't received any security number from them- I don't do online banking with them , that may be the difference.

    thanks katie, thats the strangest thing, my voice is my password!!
    Trinidad - I have a number of needs. Don't shoot me down if i get something wrong!!
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