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Travel Insurance policy issued in wrong name
alluring29
Posts: 114 Forumite
I booked travel insurance for my mother but the policy is in the wrong name. I don't even know how it happened.
The travel insurance company will not re-issue a policy in her name and I can't cancel the policy despite her not travelling until May next year.
Can anyone give me advice what to do please?
I have tried Resolver but the company is not listed.
The travel insurance company will not re-issue a policy in her name and I can't cancel the policy despite her not travelling until May next year.
Can anyone give me advice what to do please?
I have tried Resolver but the company is not listed.
0
Comments
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Resolved it myself by emailing them and cc,ing The Financial Ombudsman. They called me and said that they will change the name to the correct one.
This might help others.
0
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