Boiler Quote

Robin_J

My local plumber has quoted me for supply and fitting a new combination boiler.His terms are 50% money up front which I am not happy about and if I pay by credit card this incurs a handling charge of 2.75%.I thought that charging for using a credit card was made illegal after January 2018. Can I refuse to pay this handling charge?

giraffe69

Why don't you go for another plumber and tell the original his terms are unacceptable? As for his 50% up front who is purchasing the boiler. If him then his cashflow would be affected.

This article https://www.moneysavingexpert.com/news/2018/01/cards-fees-to-be-banned-from-saturday/ supports your view. Have you suggested his approach is no longer allowed?

Ant555

When you say 'my' local plumber, is this someone you have used before, someone recommended or just the most local person you could find?

It would not hurt to get another plumber in to quote whilst you decide what to do. However, many of the busy ones might be trying to finish off work in the <2.5 weeks they have left before Christmas.

Hope this helps.

Southend1

I would never pay anything up front for this kind of work. Who can say the plumber wouldn't disappear having done none/part/a poor job of the work?


If I were you I would get a couple of different people in to quote and pick one that will accept cash on completion or payment within say 14 days of completion.

phill99

It's common to have to pay a deposit up front for boiler purchases. I wouldn't be installing your boiler unless the cost of the boiler was paid for up front.


You need to get other quotes.

tacpot12

If you do pay anything upfront make sure you have a written contract for the work and that the contract states under what circumstances you can get your money back. Make sure it considered all the reasons why you might need to get your money back.

jk0

I think it's worth 2.75% of what, £1000? for peace of mind. That's only £27.50!

stueyhants

Can’t you part pay on credit card (I think it’s £100) and then you get credit protection for the whole amount even if you pay by DD or BACS

phill99

jk0 wrote: »

I think it's worth 2.75% of what, £1000? for peace of mind. That's only £27.50!

But charging fees to the customer for using a cc have been banned.

Nightowl

and don't ge for a cheap install. I bought my house last year with a new boiler fitted. It was a bodge job as were most of the things they did to house. Going to be £800 to move it and do a proper fit.:(

J_B

I suggest you find another plumber.


'Falling out' before the job has started doesn't bode well!