We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Windows 7 help needed - access denied, need permission...
Options
Peggy0628
Posts: 120 Forumite
in Techie Stuff
I have a laptop running Windows 7 (64 bit).
Recently it started playing up, the screen randomly goes black, whole laptop freezes to a point I can't even force shutdown (I have to unplug it and remove the battery to turn it off) etc.
I have file created in 'Notepad'. I tried to open it today and it loaded up blank with 'access denied' error message. How to I make it load properly? I'm also unable to rename this file, can't copy it or move it to a different location (when I do this, I get 'you need permission for this action, you need permission form XY to make changes to this file'. I only have one user on the laptop (and I used the account to create the file about a month ago and now I won't let me access it).
How do I fix this? I really need the info in the file (it's got all the addresses of friends/relatives and I need them to post Christmas cards). Please help!
Recently it started playing up, the screen randomly goes black, whole laptop freezes to a point I can't even force shutdown (I have to unplug it and remove the battery to turn it off) etc.
I have file created in 'Notepad'. I tried to open it today and it loaded up blank with 'access denied' error message. How to I make it load properly? I'm also unable to rename this file, can't copy it or move it to a different location (when I do this, I get 'you need permission for this action, you need permission form XY to make changes to this file'. I only have one user on the laptop (and I used the account to create the file about a month ago and now I won't let me access it).
How do I fix this? I really need the info in the file (it's got all the addresses of friends/relatives and I need them to post Christmas cards). Please help!
0
Comments
-
For the "access denied" message, there are some things you can try here:
https://support.microsoft.com/en-gb/help/2623670/access-denied-or-other-errors-when-you-access-or-work-with-files-and-fRecently it started playing up, the screen randomly goes black, whole laptop freezes to a point I can't even force shutdown (I have to unplug it and remove the battery to turn it off) etc.
The first thing to try there is to run a scan with your antivirus and MalwareBytes:
https://www.malwarebytes.com/
It could be overheating. You could try carefully vacuuming any vents. Ideally remove the outer case and vacuum inside.
Failing that, it could be a problem with Windows or a hardware issue. If you can download this ISO image, burn it to CD (or USB), and boot from it, you'll be running a live/ready-to-go version of GNU/Linux. (This won't affect your Windows installation at all.)
https://www.slax.org/
If you still have the same problems, it's likely to be a hardware problem. Otherwise it'll be a problem with Windows (probably drivers or system corruption).0 -
Create new user account, see if you have similiar problems.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.7K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards