privateparkingsolutions appeal - issues getting POPLA code

massop

Thanks for the response,

I will wait towards the end of the week before emailing him.

I will update my post once I get an update.

Ralph-y

Have you tried Tesco to get this cancelled yet ?



if not try the store manager ... not customer services and Tesco CEO


Ralph:cool:

massop

Ralph-y wrote: »

Have you tried Tesco to get this cancelled yet ?



if not try the store manager ... not customer services and Tesco CEO


Ralph:cool:

Not yet but I have just started the process now.

I called the Tesco main number - 0800 50 5555 and got the customer service email customer.service@tesco.co.uk

They said they will forward my query directly to the store.

PeterParker123

Hi Massop,

I had a similar experience with this firm.

After I e-mailed them my appeal it took them 14 days to respond with something similar to what you received asking for driver details. Couple days later I sent them an e-mail requesting the POPLA code and that I will be complaining to the BPA if it wasn't sent. 7 days later they sent the POPLA code within an attached letter, as well as their evidence.

Did you take any pictures of their signage by any chance? The signs at that particular site used to be GDPR non compliant as there was no CCTV logo or text warning that surveillance was taking place. They recently put CCTV stickers on to correct it.

massop

PeterParker123 wrote: »

Hi Massop,

I had a similar experience with this firm.

After I e-mailed them my appeal it took them 14 days to respond with something similar to what you received asking for driver details. Couple days later I sent them an e-mail requesting the POPLA code and that I will be complaining to the BPA if it wasn't sent. 7 days later they sent the POPLA code within an attached letter, as well as their evidence.

Did you take any pictures of their signage by any chance? The signs at that particular site used to be GDPR non compliant as there was no CCTV logo or text warning that surveillance was taking place. They recently put CCTV stickers on to correct it.

I didnt but they did, unfortunately I am unable to link the images due to my account age. Need to think of a way I can share it

Redx

use tinypic to host the pics and add a dead URL link in your reply, changing http to hxxp, its that simple

massop

Thanks for that, please see images below (rename http to hxxp)

hxxp://i568.photobucket.com/albums/ss125/massop/Tesco%20-%20Parking%20sign_zpsmtzaovqo.jpg

hxxp://i568.photobucket.com/albums/ss125/massop/image_490166_zpssownmrp7.jpg

hxxp://i568.photobucket.com/albums/ss125/massop/image_490167_zpst2hafbqp.jpg

Le_Kirk

Your links made live: -

http://i568.photobucket.com/albums/ss125/massop/image_490166_zpssownmrp7.jpg

http://i568.photobucket.com/albums/ss125/massop/image_490166_zpssownmrp7.jpg

http://i568.photobucket.com/albums/ss125/massop/image_490166_zpssownmrp7.jpg


You do realise they are all the same photo???!!!!

massop

Le_Kirk wrote: »

Your links made live: -
You do realise they are all the same photo???!!!!

Yeah I fixed it in the original post, realised too late.

PeterParker123

The sign in the operator's photo is GDPR Non compliant, but only if they used surveillance equipment like cctv or bodycam footage of you when you parked that day. A possible point for you to use when you get your POPLA code and start putting your appeal together.

That site's entrance sign is also obscured.

Have a read of my post. I think it will be of some use for you.

https://forums.moneysavingexpert.com/showthread.php?t=5892951#topofpage