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Replacement abbey debit card not received

Hello everyone.

My debit card expired at the end of October, and I have not yet received a replacement. Called them on 31st Oct and was told that "one was on its way", but still have not received it.

Has anyone else had this problem?

Cheers.

PS - Is ISBAN as bad as everyone says?

Comments

  • reehsetin
    reehsetin Posts: 4,916 Forumite
    1,000 Posts Combo Breaker
    this was on watchdog yesterday
    happened to quite a few people
    Yes Your Dukeiness :D
  • Go onto bbc watchdog web site. it was on last night.
    I watched the show and wnodered why people put up with this cr*p.
    Go to another bank and transfer to them. natwest do it, tsb do it, just sign a piece of paper and hey presto. VOTE WITH YOUR FEET. Abbey say its a glitch with their new system
  • 1carlos
    1carlos Posts: 31 Forumite
    Thanks for that.

    I'm in Spain at the moment, so didn't catch it.

    I suppose it would be called "perro guardián" over here...:D
  • johnmoney05
    johnmoney05 Posts: 1,484 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    1carlos wrote: »
    Thanks for that.

    I'm in Spain at the moment, so didn't catch it.

    I suppose it would be called "perro guardián" over here...:D

    Do they send card to Spain then? It might take longer.....if you are lucky:D
  • I lost my card and cancelled it almost a week ago, received my new pin already and I just hope that this won't delay the card anymore :o
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