ASDA WINE-Beware

gnvqsos

Asda have a 25 pc reduction offer on 6 bottles of wine.It transpires that the discount is not applied when you buy.I have just spent 20 minutes talking to Gerry in Manilla negotiating a refund for £27.

katies_mum

Hope you get it sorted, we bought 8 bottles on Saturday and got the 25% off.

Pollycat

gnvqsos wrote: »

Asda have a 25 pc reduction offer on 6 bottles of wine.It transpires that the discount is not applied when you buy.I have just spent 20 minutes talking to Gerry in Manilla negotiating a refund for £27.

Why didn't you check your receipt before you left the store?
You could have gone straight to CS and got a refund.

Even if you ordered online, why did you need to speak to Gerry in Manila?
Are you saying that Asda's CS department is based in Manila?

And why are you 'negotiating' a refund?
If all 6 bottles of wine you purchased qualified for the 25% discount, a refund should not have to be negotiated.

K80_Black

Another person here who used the offer with no issues - I ordered online, and the discount was applied to my order as an eVoucher when you look at the receipt. This was the 6 bottles of the same wine bundle - which coincidentally came to £27, not the usual £36. Seems like you bought an awful lot of wine to need a £27 refund (that'd be if you spent £108 total) - are you sure you're in the right here?

Apologies if you find me insensitive. I drank far too much of said wine last night.

Gracie84

I agree with K80 Black. Are you sure you were right here?

John_G_Jones

gnvqsos wrote: »

Asda have a 25 pc reduction offer on 6 bottles of wine.It transpires that the discount is not applied when you buy.I have just spent 20 minutes talking to Gerry in Manilla negotiating a refund for £27.

It’s always been applied when I buy.

kangoora

K80_Black wrote: »

Another person here who used the offer with no issues - I ordered online, and the discount was applied to my order as an eVoucher when you look at the receipt. This was the 6 bottles of the same wine bundle - which coincidentally came to £27, not the usual £36. Seems like you bought an awful lot of wine to need a £27 refund (that'd be if you spent £108 total) - are you sure you're in the right here?

Apologies if you find me insensitive. I drank far too much of said wine last night.

£108 spend (meaning a £27 refund) would mean each bottle of wine would have cost the OP £18.

Do Asda even sell wine at that price per bottle (excluding champagne)?

Keep_pedalling

kangoora wrote: »

£108 spend (meaning a £27 refund) would mean each bottle of wine would have cost the OP £18.

Do Asda even sell wine at that price per bottle (excluding champagne)?

Yes.

https://groceries.asda.com/product/all-other-grapes/chteauneuf-du-pape/1000073094589

DoaM

This post was from early December, people ... Gracie bumped it (for some unknown reason - how did they even find it?)


PS - if the OP lives in Scotland then the offer wouldn't apply anyway ... minimum pricing innit!

Gracie84

I just found it interesting. Sorry!