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Did you buy a carpet and fitting service from the shop or did you arrange and pay the fitter direct? If complete service from shop it is the shop you should be chasing, if you paid fitter direct it is him you need to chase.
not that i don't appreciate the help,but surely HIS insurance protects him for this kind of thing?? why would i have to claim for damages on my insurance for damage he caused.. by hammering the new nails down into the floor through a new threshold strip. surely he would of been aware of the screws all ready in place from the previous strip and removed them before fitting the new one?
His insurance will cover him if he is legally at fault, for example by doing his job negligently.
He may well have been negligent in this case but just because damage was caused that doesn't in itself prove negligence.