What happens if Special Delivery item doesn't get delivered?

shapala

JustAnotherSaver wrote: »

I'm not sure or not whether you missed the part where i said 'should anything go wrong', as in i'm trying to educate myself on various possibilities here.



Obviously going right is getting delivered to the person who bought it and if that doesn't happen then getting returned to me.

Then there's the going wrong part - where neither of us get it.

I sell a lot of high value items and often with SD. Last week sold an expensive phone and it took 4 days for the purchaser to pick it up on Saturday from their local DO. There's often many reasons why people can't collect or do a re-delivery, such as they work a normal 9-5 job mon-fri.

If you sent it with SD, then you're fully covered in any instance. One of the reasons I use SD when I can over UPS, hermes etc as insurance upto £500 costs me £7.35 or £8.55 but good to have the insurance there. RM are excellent imo.....not long ago I had a SD item delivered at 1:01pm and after putting in a claim, I was repaid the cost of sending the item (£8.55) since it's 'guaranteed' to get to an address by 1pm.

JustAnotherSaver

shapala wrote: »

such as they work a normal 9-5 job mon-fri.

I must work an abnormal 7-6 job Mon-Sat then.


Which is why i pick my stuff up on my only free day - Sunday