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Faulty bed

2»

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  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    mrprosser wrote: »
    Except for the 18 inches of material that covers the divan from the floor to the duvet!
    You mean the sort of thing a valance is supposed to be for ;)
  • mrprosser
    mrprosser Posts: 34 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    chunkytfg wrote: »
    Assuming the Bed is okay and the Headboard equally so why not just ask them if you could come to an agreement to replace just the mattress seen as they no longer sell the bed you have?


    I have asked that repeatedly, however their policy is that the divan and mattress have to go back to the manufacturer so that they can be investigated together into why the springs failed.
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