IMPORTANT REMINDER: Please make sure your posts do not contain any personally identifiable information. If you are uploading images, please take extra care that you have redacted all personal information.
Advent-ures in the MSE Forum... Our Advent calendar is live, helping you discover a new corner of the community each day. Visit the homepage and scroll down
Help - did not register car on iPad machine
edited 29 November 2018 at 10:58PM in Parking tickets, fines & parking
2 replies 169 views
Need urgent help. I am writing on behalf of a friend whose first language is not English. She was driving her husbands car and went to her Health Centre to make a doctors appointment. The car park has a 2 hour permit registration system (key in on iPad) The iPad machines are placed in the all the relevant buildings such as 3 separate surgeries and pharmacy. She arrived around 8am but fire alarm was going so no-one was allowed into building. Consequently it was very chaotic outside. at 8:15 the doors opened and everyone rushed in. She waited in the queue at reception intending to register her vehicle when she got nearer the front of the queue. The receptionist called out that there were no more appointments left and people began leaving. My friend went to leave completely forgetting to register her vehicle. She received a fine stating that her vehicle was parked from 8:09 until 8:31. this car park is opposite a school and some shops and I think the parking rules are to avoid people using it other than for the purpose of medical reasons. My friend appealed (although I have not seen her appeal) and she included a letter from the receptionist stating that my friend was there to make an appointment. Anyway they denied her appeal saying that she did not follow the rules. Unfortunately my friend then ignored further letters and only came to me when she received a claim form from the court in Northamptom. She has acknowledged receipt of claim and has until 10 December to put in her defence. I have tried to assist her to write a defence. She seems to think that because she was feeling ill at the time and genuinely omitted to register her vehicle due to the chaos then she will win her case. Please advise. My friend has 7 children and although both her and her husband work they are not in a good financial position. . I have photos of signage and copy of Particulars of claim bhow to attach them.
This discussion has been closed.
Latest MSE News and Guides